This course is eligible for the CPF.
On completion of the course, the holder of this qualification will be able to work in health, medico-social or social facilities, receiving and caring for patients and users, planning the department's activities, processing and monitoring administrative files, coordinating operations linked to patient or user care.
They will be able to carry out a variety of tasks related to the medical, medico-social or social fields: admissions, socio-administrative information, entering procedures and services, invoicing, entering medical or operative reports, with a degree of autonomy and responsibility that varies according to the context.
Certificate of skills 1:Assist a team in communicating information and organising activities
Produce routine professional documents
Communicate information in writing
Ensure traceability and storage of information
Welcome a visitor and pass on information orally
Plan and organise team activities
Certificate of skills 2: Assuring the reception and administrative management of the patient or user
Instructing and directing the public in a health, medico-social or social service
Planning and managing appointments for patients or users
Assuring the medico-administrative and social management of the patient or user
Certificate of competence 3: Processing files and coordinating operations related to the patient or user pathway
Retranscribing medical or social information
Supervising and updating patient or user files
Coordinating operations related to the patient or user pathway
Developing and updating monitoring tables in a health, medico-social or social service.
Communicating while respecting confidentiality
Working in a multidisciplinary team and relaying information
Be involved in a service relationship and manage difficult situations
Adapt your practice to technological developments in communication tools and the dematerialisation of information
Find out more about this qualification (RNCP36805, exact wording of the diploma, name of the certifier, registration date of the qualification) by clicking here.
- Level Première Terminale or equivalent
- Desired professional skills: adaptability and organisational skills, fluency in written and oral expression, interpersonal skills, a taste for teamwork and self-control.
10 people
Positioning prior to entry into training and individualised pathway.
Regular reviews and remediation with the educational referent and/or company referent during the course.
Half-yearly pedagogical advice to monitor skills acquisition.
For beneficiaries with disabilities: possible adaptation of training and certification methods, support by the GRETA-CFA's TH referent.
Beneficiary satisfaction is taken into account during and at the end of training.
In order to improve the quality of our service, you can send us your suggestions or complaints using the form available on our website (Bottom right of the first page).
Education Nationale certified teachers, Bac +3 trainers with significant experience in adult training, professional speakers.
Experienced trainers in the individualisation of learning.
Course-based assessments
Course-based testing
Professional portfolio
Interview with a professional jury
Possibility of validating one or more skill blocks
In the event of partial validation of the certification, the modules obtained remain valid for life.
Positioning test and interview by appointment to validate registration.
Training is available between 15 and 45 days before the start of the course, depending on the funder. Please contact us.
Apprenticeship training: Training is available within a minimum of 48 hours, subject to validation of your application and the position in the company (diploma compliance), until the end of the 1st month of the course.
You will be able to approach different sectors of activity: the public, semi-public or private sector, in the health, social and medico-social environments (hospitals, clinics, doctors' surgeries, medical imaging centres, regional, departmental and communal services for health and social action, Establishments of Accommodation for Dependent Elderly People (EHPAD), occupational medicine centres, accommodation centres for people in difficulty, mutual aid and rescue associations, etc.).
You will be able to carry out the jobs of: Medical secretary, medico-social secretary
In the civil service (hospital or local authority), permanent access to the job is subject to competition.
With experience, the medico-social secretary-assistant can progress to the position of medical secretariat manager or medical information technician (TIM).
In the associative (social) sector, the medico-social secretary can progress to the position of executive assistant.
Access for people with disabilities
Accessible to people with disabilitiesTransport
Tramway lines 2 and 3: République-Dames station
Or Metro line 2: Joliette station
- learning activities based as closely as possible on the conditions in which the profession is practised.
- a personalised pathway at the heart of a group learning system.
- validation throughout the support pathway based on and programmed according to the progress made by each individual.
- preparation for the final professional placement test thanks to numerous professional micro or macro simulations.
Success rate: 36% out of 11 people presented.
Interruption rate during training: 64%
Breakage rate of apprenticeship contracts signed: 9%
Continuation rate: nc
Overall rate of integration into employment: nc
Integration rate into the intended profession: nc
Satisfaction rate: 100%
Recommendation rate: 67%
Our indicators can be viewed at: cliquez ici
GRETA-CFA Marseille Méditerranée
GRETA-CFA Marseille Méditerranée
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