This course is eligible for the CPF.
On completion of the course, the holder of this qualification will be able to work in health, medico-social or social facilities, receiving and caring for patients and users, planning the department's activities, processing and monitoring administrative files, coordinating operations linked to patient or user care.
They will be able to carry out a variety of tasks related to the medical, medico-social or social fields: admissions, socio-administrative information, entering procedures and services, invoicing, entering medical or operative reports, with a degree of autonomy and responsibility that varies according to the context.
Certificate of skills 1:Assist a team in communicating information and organising activities
Produce routine professional documents
Communicate information in writing
Ensure traceability and storage of information
Welcome a visitor and pass on information orally
Plan and organise team activities
Certificate of skills 2: Assuring the reception and administrative management of the patient or user
Instructing and directing the public in a health, medico-social or social service
Planning and managing appointments for patients or users
Assuring the medico-administrative and social management of the patient or user
Certificate of competence 3: Processing files and coordinating operations related to the patient or user pathway
Retranscribing medical or social information
Supervising and updating patient or user files
Coordinating operations related to the patient or user pathway
Developing and updating monitoring tables in a health, medico-social or social service.
Communicating while respecting confidentiality
Working in a multidisciplinary team and relaying information
Be involved in a service relationship and manage difficult situations
Adapt your practice to technological developments in communication tools and the dematerialisation of information
Find out more about this qualification (RNCP36805, exact wording of the diploma, name of the certifier, registration date of the qualification) by clicking here.
- Level Première Terminale or equivalent
- Desired professional skills: adaptability and organisational skills, fluency in written and oral expression, interpersonal skills, a taste for teamwork and self-control.
10 people
Positioning prior to entry into training.
Interviews, remediation with the educational referent and/or company referent during training.
Taking into account beneficiary satisfaction during and at the end of training.
For beneficiaries with disabilities: possible adaptation of training and certification methods, support by the TH referent.
In order to improve the quality of our service, you can send us your suggestions or complaints using the form available on our website.
Education Nationale certified teachers, Bac +3 trainers with significant experience in adult education, professional lecturers.
Tests at the end of training (One-off assessment)
Assessments during training (ECF)
In-training assessment (CCF)
In-training assessment (CCF)
Professional portfolio
Professional portfolio
Interview with a professional jury
Positioning test by appointment.
Interview by appointment.
Present yourself with the liaison form from the prescriber (Mission locale, Pôle emploi...).
Training is available between 15 and 45 days before the start of the course, depending on the funding body. Please contact us.
You will be able to approach different sectors of activity: the public, semi-public or private sector, in the health, social and medico-social environments (hospitals, clinics, doctors' surgeries, medical imaging centres, regional, departmental and communal services for health and social action, Establishments of Accommodation for Dependent Elderly People (EHPAD), occupational medicine centres, accommodation centres for people in difficulty, mutual aid and rescue associations, etc.).
You will be able to carry out the jobs of: Medical secretary, medico-social secretary
In the civil service (hospital or local authority), permanent access to the job is subject to competition.
With experience, the medico-social secretary-assistant can progress to the position of medical secretariat manager or medical information technician (TIM).
In the associative (social) sector, the medico-social secretary can progress to the position of executive assistant.
Access for people with disabilities
Accessible to people with disabilitiesTransport
Tramway line 3: Dame République station
Or Metro line 2: Joliette station
- learning activities based as closely as possible on the conditions in which the profession is practised.
- a personalised pathway at the heart of a group learning system.
- validation throughout the support pathway based on and programmed according to the progress made by each individual.
- preparation for the final professional placement test thanks to numerous professional micro or macro simulations.
Satisfaction rate: 80% out of X people who responded to our satisfaction survey
Overall job entry rate: 100%
Job entry rate: 100%
Recommendation rate: 70% out of 12 people who responded to our satisfaction survey
Our indicators can be consulted on the website : cliquez ici
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GRETA-CFA Marseille Méditerranée
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