Professional qualification: Gouvernant Gouvernante (hotel housekeeper) (TP)

To bring together the skills and knowledge required to implement a quality room service that meets the expectations of customers, respects the environment, pays attention to the reception of customers with disabilities and highlights the requirements linked to the company's social responsibility, respect and development of staff:

- To organise and implement cleaning and maintenance services: mobilise human and material resources
- Manage stocks: linen, products and consumables
- Manage and motivate a team, plan interventions, manage service time
- Coordinate and control the work of staff and room maintenance
- Advise and guide customers in French and English
- Ensure the reception, integration and training of new employees
- Ensure the safety of the establishment for people and property

- Control rooms, public areas and service premises

- Manage supplies of linen, materials, products and consumables

- Exchanging information with customers and departments within the establishment

Certificate of Professional Competence 2 Organising and leading the work of floor service teams

-. Planning and coordinating daily activity

- Integrating a new member of staff into the department

- Leading and adapting staff training in the floors department

• Professional qualification from the Ministry of Labour Level 4

Find out more about this qualification (RNCP34421, exact wording of the diploma, name of the certifier, registration date of the qualification) by clicking here.

• All audiences

Good written and oral communication in French (lexical and syntactic quality)

A fairly good grounding in mathematics: comfortable estimating values, proportions,

16 people

• Fully classroom-based training

The training takes place in person at the centre, which provides the ideal setting for building group dynamics, encouraging interactive discussions between trainees and making use of professional equipment.

• Educational flat
• Resource centre
• Unmarked room with video projector

Positioning upstream of training entry.

Interviews, remediation with the educational referent and/or company referent during training.

Taking account of beneficiary satisfaction during and at the end of training.

Possibility of post-training support.

For beneficiaries with disabilities: possible adaptation of training and certification methods, support by the TH referent.

In order to improve the quality of our service, you can send us your suggestions or complaints using the form available on our website.

Equivalences and gateways: to be studied on a case-by-case basis depending on the candidate's background.

Education Nationale certified teachers, Bac +3 trainers with significant experience in adult training, professional speakers.

Trainers experienced in individualising learning.

Positioning test by appointment.

Interview by appointment.

For continuing education, depending on profile and positioning, the access period is a maximum of 14 days after the start of the action (in special cases, please contact us).

• to 05 oct 2026 09h30
         Lycée Jacques Audiberti - 1 chemin du Tanit - Antibes

Contact us to register for a meeting.

The types of job available to you are as follows: Hotel housekeeper, Room housekeeper, Housekeeper assistant / Housekeeper assistant in hotels.

You can find a job in many business sectors: Hotels and tourist residences, Unclassified hotels, Hotel residences, Holiday villages, Retirement homes, Rest homes, Health establishments, Open-air hotels, Residential leisure parks, Service providers

Access for people with disabilities

Catering

Transport

Mixed training teams made up of professionals and teachers specialising in the sector of activity

Mastery of support in relation to the constraints of validating qualifications Accreditation of the GRETA-CFA as an examination centre

Active partnerships with companies in the sector of activity and help in finding work placements

Our indicators can be consulted on the website : cliquez ici