Employé étage hôtellerie et hôtellerie de plein air (TP) vocational qualification

The aim of this certification course is to qualify jobseekers as hotel and open-air hotel room staff. The hotel and open-air hotel room attendant is responsible for the upkeep of rooms, sanitary facilities and traffic areas in the accommodation department, complying with hygiene rules, safety principles and economy of effort. He/she takes instructions from his/her hierarchy concerning the day's objectives, specific tasks and remarks relating to the organisation of work. Supplies the room and bathroom with toiletries, towels and consumables. He/she checks that the equipment is working properly and reports any malfunctions or incidents to the hierarchy.

Integration period : Welcome, presentation of training objectives, discovery of the professional environment, awareness of sustainable development, adaptation of the course - 7 hours

Block no. 1 - 246 hours

-Cleaning the rooms and helping to improve customer service

-Cleaning the rooms and circulation areas

-Supplying and arranging the storage offices and the service trolley

-Contributing to the implementation and monitoring of the accommodation service

English - Maintain rooms and contribute to improving customer service

Block no. 2 - 141 hours

Maintain areas dedicated to customers and staff

- Maintain public areas and service rooms

-. Contribute to the running of the linen room and laundry room

English - Maintain areas dedicated to customers and staff

Certification as a one-off test - 35 hours

Assessment, regulation, evaluation of the scheme - 21 hours

• Professional qualification from the Ministry of Labour Level 3

Find out more about this qualification (RNCP38547, exact wording of the diploma, name of the certifier, registration date of the qualification) by clicking here.

• All audiences

Literacy and numeracy skills

12 people

• Fully classroom-based training

• Group lessons

• Equipped technical platforms
• Room equipped with networked computer workstations
• Unmarked room with video projector

Positioning upstream of training entry.

Interviews, remediation with the educational referent and/or company referent during training.

Taking account of beneficiary satisfaction during and at the end of training.

Possibility of post-training support.

For beneficiaries with disabilities: possible adaptation of training and certification methods, support by the TH referent.

In order to improve the quality of our service, you can send us your suggestions or complaints using the form available on our website.

National Education certified teachers, Bac +3 trainers with significant experience in adult training, professional speakers.

Trainers approved by the prefecture.

Evaluation experts in the observation and analysis of results (mastery of skills).

Trainers experienced in the individualisation of learning.

Tests at the end of training (one-off assessment)

In-training assessments (ECF)

Professional portfolio

Professional project

Interview with a professional jury

Possibility of validating one or more blocks of skills

In the event of partial validation of the certification, the period of validity of the modules obtained is : 1 YEAR

Present yourself with the liaison form from the prescriber (Mission locale, Pôle emploi...).

Interview by appointment.

Positioning test by appointment.

Training can be accessed between 15 and 45 days before the start of the course, depending on the funding bodies. Please contact us.

For continuing education, depending on profile and positioning, the access time is a maximum of 14 days after the start of the action (special cases contact us).

• to 05 mar 2026 09h30
         Collège Marcel Pagnol - Rue Jean Marie Bonnemaison - Pertuis

To work in companies in the hospitality sectors.

Access for people with disabilities

For the work experience modules, trainees work in a teaching hotel / teaching room or hotel accommodation establishment under agreement with the training centre, with customer rooms equipped with technical equipment and resources, in line with the productions specified in the programme and the certification reference framework.

For the theory modules a room equipped with sufficient tables and chairs with flipchart, TV screen or video projector, sufficient computer equipment with office software and internet access.

1st training session, we have no Quality indicators.