Sales consultant vocational qualification

At the end of their training, sales advisers will be able to:

- carry out their activity in a multi-channel environment

- sell products and associated services requiring the provision of advice and demonstrations to a clientele of private individuals and sometimes professionals.

- to take into account the entire marketing system: point of sale and internet.

- to take part in the running and animation of the department and contribute to the results of his/her shelf or point of sale according to the objectives set by his/her hierarchy.

- to sell as an expert advisor, analysing the customer's needs and expectations in order to build an individualised sales pitch, deal with objections, negotiate, conclude the sale and take leave.

- negotiate face-to-face for products or services and contribute to the animation and results of a shelf or point of sale.

- regularly monitor the e-reputation on social networks and build a lasting relationship with customers via social and professional networks.

Discovering the profession: professional environment, issues, conditions of practice,expectations, positioning

Certificate of professional skills1:contribute to the commercial efficiency of a retail unit in an omnichannel environment

• Ensure professional and commercial intelligence
• Participate in the management of retail flows
• Contribute to merchandising
• Analyse and report on commercial performance

Certificate of Competencies 2: Improving the customer experience in an omnichannel environment

• Representing the retail unit and helping to enhance its image
• Advising the customer by conducting the sales interview
• Following up sales
• Contributing to customer loyalty by consolidating the customer experience

Communicating
Adopting customer-oriented behaviour
Mobilising digital environments

• Professional qualification from the Ministry of Labour Level 4 (Baccalauréat, BP, BT)

Find out more about this qualification (RNCP37098, exact wording of the diploma, name of the certifier, registration date of the qualification) by clicking here.

• All audiences

Have a level V diploma or equivalent level of experience.

Have a faithful representation of the profession.

Project yourself positively in this sales and advice profession.

Be willing to accept prolonged "standing" stations.

12 people

• Fully classroom-based training

• Personalised course
• In-company on-the-job training
• Group lessons
• Classroom examination

• Equipped technical platforms
• Room equipped with networked computer workstations
• Plateforme Learning Management System
• Unmarked room with video projector

Positioning upstream of training entry.

Interviews, remediation with the educational referent and/or company referent during training.

Taking account of beneficiary satisfaction during and at the end of training.

Possibility of post-training support.

For beneficiaries with disabilities: possible adaptation of training and certification arrangements, support by the TH referent.

Education Nationale certified teachers, Bac +3 trainers with significant experience in adult training, professional speakers.

Trainers experienced in individualising learning.

Professional trainers

Course evaluations (ECF)

Professional portfolio

Interview with a professional jury

Possibility of validating one or more blocks of skills

In the event of partial validation of the certification, the period of validity of the modules obtained is : 5 years

Interview by appointment.

Positioning test by appointment.

Training is available between 15 and 45 days before the start of the course, depending on the funding body. Please contact us.

Apprenticeship training: Training is accessible within a minimum of 48 hours subject to validation of your application and the position in the company (diploma compliance) and this until the end of the 1st month of the start of the action.

Integration into employment as:

-Salesperson
-Expert salesperson
-Advisory salesperson
-Technical salesperson
-Sales advisor

Access for people with disabilities

Transport

Zone Tokoro, at the Intersport roundabout, take the route des Fauvins (between Chausséa on the left, SAMSE on the right) - drive 500 m - GRETA entrance on the left (white building + car park)

- learning activities based as closely as possible on the conditions in which the profession is practised.

- a personalised pathway at the heart of a group learning system.

- validation throughout the support pathway based on and programmed according to the progress made by each individual.

- preparation for the final professional placement test thanks to numerous professional micro or macro simulations.

1st training session, we have no Quality indicators.