Vocational training certificate (Titre à finalité professionnelle) Cleaning team leader

At the end of their training, the "cleaning team leader" professional will be able to:

- work effectively under the responsibility of a site manager or sector manager.

- take part in carrying out manual or mechanised maintenance services and act as a first level interface with the customer.

- recruit, mobilise, coordinate, help train and manage a team of cleaners or conventional cleanroom machinists (of which he/she may replace one member).

Skill block 1:Implementing relations with users/customers to ensure the smooth running of the cleaning site

Checking the appearance of his/her outfit and equipment and those of his/her team

Introducing oneself and engaging in dialogue with any interlocutor, both internal and external, ensuring the quality and efficiency of the exchange.

Inform users of the nature of the work to be carried out and explain the progress and constraints of the operations undertaken.

Receive any requests or complaints from users to deal with them at team level or to relay them to the hierarchy.

Skill block 2: technical preparation of the cleaning site

Check the availability and conditions of use (safety) of the products, materials and equipment required for the site.

Assess, prepare, distribute and lay out the equipment and quantities of products and consumables at each workstation

Draft and have signed consumable use orders for invoicing purposes

Apply service and safety protocols and instructions

Use materials/products in compliance with the data in the technical sheets (safety, storage, handling)

Dose and use chemical products by applying safety protocols

Skill block 3: Performing professional techniques related to cleaning operations

Use dusting equipment

Wash and disinfect a sanitary block and its accessories

Perform routine maintenance of an office

Perform manual floor maintenance

Stain textile coverings

Perform mechanised washing

Wear specific PPE, Adopt and ensure the adoption of appropriate gestures and postures and work accidents

Collect, sort and store non-hazardous industrial waste (HW)

Control quality and results

Apply instructions for routine maintenance of equipment and explain and apply 1st level maintenance actions on cleaning machines

Draw up follow-up documents on operations carried out

Skill block 4: Leading a cleaning team

Giving team members the information they need to carry out the job properly

Enforcing hygiene, safety and environmental instructions

Hosting a team meeting

Welcoming and integrating operatives

Explaining and training operatives in the use of products, equipment and materials used on the site

• Certification issued by the CPNE for cleaning companies and associated services

Find out more about this qualification (RNCP35552, exact wording of the diploma, name of the certifier, registration date of the qualification) by clicking here.

• All audiences

Good (reliable) oral and written communication skills in well-defined professional situations.

Clear presentation of the job and good motivation to do it.

A taste for exchange and mediation.

12 people

• Fully classroom-based training

• Group lessons

• Resource centre
• Equipped technical platforms
• Room equipped with networked computer workstations
• Unmarked room with video projector

Positioning prior to entry into training.

Interviews, remediation with the educational referent and/or company referent during training.

Taking into account beneficiary satisfaction during and at the end of training.

For beneficiaries with disabilities: possible adaptation of training and certification methods, support by the TH referent.

In order to improve the quality of our service, you can send us your suggestions or complaints using the form available on our website.

Education Nationale certified teachers, Bac +3 trainers with significant experience in adult training, professional speakers.

Trainers experienced in individualising learning.

Course evaluations (ECF)

Professional portfolio

Interview with a professional jury

Possibility of validating one or more skill blocks

Positioning test by appointment.

Interview by appointment.

Training can be accessed between 15 and 45 days before the start of the course, depending on the funding bodies. Please contact us.

For continuing education, depending on profile and positioning, the access time is a maximum of 14 days after the start of the action (special cases contact us).

Insertion into employment as a "Cleaning Team Leader" in cleaning companies, but also in public and semi-public companies or establishments that have brought cleaning activities in-house (hospitals, for example), or within local authorities, social landlords.

Access for people with disabilities

Transport

1st training session, we have no Quality indicators.