CS - Certificat de spécialisation Accueil dans les transports (former additional qualification)

Acquire the qualifications needed to welcome, inform, assist and guide passengers and those accompanying them.

• Checking in passengers, their luggage and, where applicable, their vehicle.
• Organising and managing the boarding of passengers on board any means of transport.
• Overseeing the safety and security of passengers.

The activity is located in railway stations, maritime stations, airports and reception halls.

BC01 - Conduct of professional activities

• Greeting
• Selling on operational site
• Proceeding with check-in
• Managing boarding
• Implementing safety and security procedures

BC02 - Application of professional techniques

• Respecting safety and security rules
• Resolving a current safety and security problem on operational site
• . Application of professional techniques
  • Respecting safety and security rules
  • Solving a routine safety and security problem on an operational site
  • Knowing the techniques and professional environment of transport

  BC03 -. Professional communication

  • Manage a face-to-face situation and deal with the problem posed
  • Communicate orally including in English and adapt in relation to a given professional situation

  BC04 - Modern language

  • Understand a spoken modern language
  • Express themselves intelligibly on a subject of general interest
  .
  

• Diploma from the Ministry of National Education and Youth Level 4

Find out more about this qualification (RNCP38225, exact wording of the diploma, name of the certifier, registration date of the qualification) by clicking here.

• All audiences

General baccalaureate or vocational baccalaureate in the commercial field or baccalaureate level and 3 years' professional experience in a job in a professional field corresponding to the aims of the diploma

16 people

• Fully classroom-based training

• Group lessons

• Equipped technical platforms
• Room equipped with networked computer workstations
• Unmarked room with video projector

For participants with disabilities: training and certification arrangements may be adapted, with support provided by the disability liaison officer at the CFA of the Nice Academy.

Equivalences and pathways: to be assessed on a case-by-case basis depending on the candidate’s background.

Education Nationale certified teachers, Bac +3 trainers with significant experience in adult education, professional lecturers.

In-course assessment (CCF)

Tests at the end of training (One-off assessment)

Assessment of the application by UFA Les Palmiers

Parks on Parcoursup and pre-registration for the CFA de l'Académie de Nice: cliquez ici

In apprenticeship: Training is available up to 3 months after the start of the course, subject to validation of your application, the assignments given in the host organisation (diploma compliance) and available places

To work as a reception, information, stopover, shuttle... agent in passenger transport companies, airports, reception halls receiving passengers.

Access for people with disabilities

This is the first training session; we do not yet have any quality indicators.

Our indicators can be viewed on the website:  cliquez ici