CQP Window cleaner specialising in work at height

At the end of their training, the trained professionals will be able to:

- choose the options and methods of intervention according to the task entrusted to them.

- intervene effectively and discreetly while respecting sustainable development and safety constraints.

- interact positively with customers and users on sites where the latter are active.

- analyse the quality of their service including with customers and report on it

BC01 - Implementing customer relations and escalating information relating to the window cleaning site
Checking the cleanliness of work attire and equipment in accordance with professional standards
Informing users, particularly those with disabilities, about the nature,
Inform users, particularly those with disabilities, of the nature, stages and schedule of the work
Warn users of the possible impact of the work
Deal with users' requests and complaints
Identify the need for exceptional work

BC02 - Organisational and operational preparation of the window cleaning site(s)
Plan the work according to the instructions of the hierarchy, taking into account work orders, weather conditions and geographical distances.
Carry out an inventory of the premises and surfaces to be cleaned
Select suitable materials, safety equipment and products
Secure the work area by demarcating the space with suitable signs and markings and set up the workstation
Ensure safety conditions before starting work by checking that all standards are met.

BC03 - Performing professional window cleaning techniques
Clean windows using the "French style" technique in accordance with hygiene, health and safety protocols to obtain a streak-free result.
Apply the "American style" and pole technique
Check the condition, install and use the PIRL applying the appropriate gestures while complying with safety instructions.
Remediate the work area after the operation
Maintain the equipment after each operation

BC04 - Install and use rolling scaffolding to carry out window cleaning work at height
Check the condition of the rolling scaffolding by validating the regulatory compliance report
Install and dismantle the scaffolding following the manufacturer's instructions and wearing the appropriate protective equipment.

BC05 - Installation and use of a mobile elevating work platform (MEWP)
Check the MEWP in accordance with the Periodic General Checks (PGC)
Prepare the MEWP by inspecting the work area and checking weather conditions and fuel or battery levels.
Position the MEWP and move around in compliance with safety instructions

BC06 - Installation and operation of a suspended aerial platform for carrying out window cleaning work
Check the condition of the suspended aerial platform
Move around using the suspended aerial platform, complying with safety rules and using emergency devices if necessary.

Certification CACES R486 CAT B included

• Certificate of professional qualification (CQP) Level 3 (CAP)

Find out more about this qualification (RNCP39398, exact wording of the diploma, name of the certifier, registration date of the qualification) by clicking here.

• All audiences

Faithful representation of the job, the conditions under which it is carried out and good motivation to carry it out.

Good written and spoken communication in the French language in simple interaction situations.

Not prone to vertigo.

10 people

• Fully classroom-based training

• Group lessons

• Equipped technical platforms

Positioning upstream of entry into training.

Interviews, remediation with the educational referent and/or company referent during training.

Taking into account beneficiary satisfaction during and at the end of training.

Disability Advisors work with teaching teams to facilitate the inclusion of trainees with disabilities and help build a personalised training pathway, by proposing adaptations based on the needs expressed by the individual. Partnerships with specialised players may be sought to provide support, secure the training pathway and promote professional integration.

Education Nationale certified teachers, Bac +3 trainers with significant experience in adult training, professional speakers.

Trainers experienced in individualising learning.

Course evaluations (ECF)

Interview with a professional jury

Positioning test by appointment.

Interview by appointment.

Present yourself with the liaison form from the prescriber (Mission locale, Pôle emploi...).

Enter employment in cleaning companies in positions as:

- window washer

- window washer work at height

Access for people with disabilities

Catering

Transport

For GRETA du Var, the performance indicators are as follows:

Success rate: 100%

Satisfaction rate: 100%

Job entry rate: 100%

Overall job entry rate: 100%

Job entry rate: ongoing