BTS Vehicle Maintenance - Option A Passenger cars

Acquire the skills to:

• Perform a complex diagnosis
• Perform complex maintenance and repair operations
• Organise maintenance and repair activities
• Manage customer relations

In a cross-disciplinary manner, the holder of the "Vehicle Maintenance" advanced technician's certificate mobilises:

• technical skills in different aspects of maintenance;
• organisational and management skills;
• information technology skills for communication purposes and the use of specialised software;
• internal (teamwork) and external (customer relations, technical assistance platform) communication skills;
• commercial skills.

The course is organised into several skill modules, enabling step-by-step progression. It alternates between theoretical input, practical exercises and assessment sessions to promote hands-on, progressive learning.

BC01 - Systems analysis and performance monitoring

• Describe how a system works
• Identify a system’s input and output variables
• Characterise a system’s performance

BC02 - Managing a service call – Customer relations

• Propose cost-effective solutions
• Apply appropriate preventative measures
• Provide technical support to staff
• Apply customer service procedures (including in English)

BC03 - Vehicle service call

• List of skills Confirm the fault
• Formulate hypotheses based on the symptoms
• Identify the faulty components
• Organise the service
• Restore compliance, adjust, configure
• Verify the quality of the repair

BC04 - Company knowledge

• Manage the equipment required for repairs
• Plan and manage repairs
• Liaise with internal and external professionals

BC05 - Measurements and analysis

• Carry out measurements and tests
• Collect technical data

General education modules: French and communication; Mathematics; Physics and chemistry; English

Throughout the course, learners receive personalised support with regular monitoring by the teaching team and progress reviews to tailor learning to each individual’s needs.

A work placement also enables students to develop professional skills in a real-world setting.

Skills are assessed progressively through role-plays, practical exercises, professional projects and assessments carried out throughout the course.

Our teaching methodology prioritises a practical, work-focused approach: case studies, role-plays, practical scenarios and collaborative activities enable learning in conditions that closely resemble the real working world.

• Diploma from the Ministry of Higher Education and Research Level 5

Find out more about this qualification (RNCP38367, exact wording of the diploma, name of the certifier, registration date of the qualification) by clicking here.

• All audiences

Bac technologique (STI) ou général scientifique ou professionnel (MVA) ou niveau IV et 3 ans d'expérience professionnelle

24 people

• Fully classroom-based training

• Group lessons

• Equipped technical platforms
• Room equipped with networked computer workstations
• Unmarked room with video projector

Positioning upstream of entry to training.

For beneficiaries with disabilities: possible adaptation of training and certification arrangements, support by the CFA de l'Académie de Nice disability referent.

Equivalences and gateways: to be studied on a case-by-case basis depending on the candidate's background.

Education Nationale certified teachers, Bac +3 trainers with significant experience in adult education, professional lecturers.

Assessments are organised throughout the course and at the end of the programme, in accordance with the qualification framework. Assessment tests may take the form of in-course assessments (CCF) and/or final examinations.

Support with exam preparation is provided throughout the course to help candidates succeed.

This qualification is awarded following validation by the academic examination board.

If a candidate fails the qualification, they retain credit for the modules they have passed and may retake the remaining examinations at a later date. The modules passed remain valid for 5 years

Applications on Parcoursup and pre-registration via the link: cliquez ici

In apprenticeship: Training is available up to 3 months after the start of the course, subject to validation of your application, the assignments given in the host organisation (diploma compliance) and available places

The holder of this diploma can then work as : Diagnostic and maintenance technician, after-sales receptionist, technical advisor, workshop team leader, "hot line" technical advisor for a manufacturer or equipment supplier, workshop manager.

Continuing your studies with a professional bachelor's degree

Access for people with disabilities

Catering

Transport

Pass rate for 2025: 75% out of 11 candidates who sat the exam

Satisfaction rate: 100%

Termination rate for apprenticeship contracts: 25%

Rate of students continuing their studies: 0%

Overall employment rate: 100%

Rate of placement in the intended profession: 100%

Dropout rate during training: 27.27%

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