Higher Technician in Systems and Networks

On completion of their training, systems and networks technicians will be able to take part in the commissioning and maintenance in operational condition of IT infrastructure. They will intervene effectively on systems and networks, on the hardware and software elements that make up the infrastructure in order to offer users, employees or customers the expected level of service and assistance.

He will be able to contribute to the development of users' skills for better use of the software, terminals and collaborative tools that he will be responsible for synchronising.

He will be able to diagnose and resolve malfunctions relating to systems, networks and IP telephony and will be able to restore access to shared resources and applications.

He will be able to administer the various environments of externally hosted services at the same time as keeping a technological and regulatory watch to provide new solutions and improvements.

Working for a cloud service provider, software publisher or hosting provider, you will be able to operate servers, commission them and put applications into production.

You will be able to work effectively as part of a team and be a reliable contact for partners, technical experts and suppliers.

Integration period

BC01 - Operate infrastructure elements and provide user support

Provide service centre user support
Operate Windows servers and an ActiveDirectory domain
Operate Linux servers
Operate an IP network

BC02 -. Maintain the infrastructure and contribute to its development and security

Maintain servers in a virtualised infrastructure
Automate tasks using scripts
Maintain and secure internet access and network interconnections
Set up, ensure and test backups and restores of infrastructure elements
Operate and maintain desktop deployment services

Company work-based training

Exam session

• Professional qualification from the Ministry of Labour Level 5

Find out more about this qualification (RNCP37682, exact wording of the diploma, name of the certifier, registration date of the qualification) by clicking here.

• All audiences

Have a level 4 diploma or qualification

Ability to interact and provide service, interest in IT

Advanced use of a computer workstation

12 people

• Fully classroom-based training

• Group lessons

• Equipped technical platforms

Positioning prior to entry to the course.

Interviews, remediation with the educational referent during the course.

Professional trainers with 3 years' higher education and significant experience in adult education

In-course assessments

End-of-course tests

Professional portfolio

Interview with a professional jury

Possibility of validating one or more skill blocks

Register for the group information meeting by logging on to the Pôle Emploi website or by contacting GRETA CFA Provence.

Positioning test and interview at the information meeting

Show up with the liaison form from the prescriber (Mission locale, Pôle emploi...).

Insertion into employment in various business sectors such as:

- Digital service companies (ESN), local authorities, SMEs, corporate IT departments, hospitals, ...

in positions as:

- Systems and network technician, Support technician, Operations technician, IT technician

Access for people with disabilities

Transport

Access by train:

Nearby SNCF train station - Aix-en-Provence TGV station + regular shuttles to the bus station.

Access by road:

A7 motorway, towards Aix exit N°29

A8 motorway, towards Aix exit N°30

Success rate: 75%

Satisfaction rate: 88%

Job entry rate: 33% on graduation

Study continuation rate: 10% 

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