Videoprotection and Remote Surveillance Operator vocational qualification (TP OVT)

Video protection and remote surveillance operators carry out intrusion, fire, technical (lifts, generators, etc.) and even social (the elderly, the sick) surveillance on sites equipped with alarm systems. In video surveillance or video protection, they use the images coming from the screens to keep a continuous watch on the places, spaces or buildings to be monitored. In remote surveillance, they ensure that the information received and events are received and processed quickly and efficiently in accordance with the instructions laid down in the legal framework, the code of ethics and the company's internal procedures.

At the end of the training course, the candidate will be able to:

In video protection:

- view, analyse, exploit images emanating from any system that produces images to secure people, places, spaces or buildings

- trigger and monitor the various types of intervention (alarms, remote surveillance, on-call) with a view to informing the private or public players responsible for intervening on the sites

- trace events on the register provided for this purpose or on a computerised logbook.

In remote surveillance:

- receive, process quickly and efficiently alarms from security systems (intruder, fire, technical alarms), coupled or integrated with video protection devices.

- in the event of an event, listen to the caller, question them, and reformulate their request in order to establish an assessment of the situation, and qualify the nature and degree of urgency.

- remotely expedite the intervention of authorised persons or the departments concerned according to the priorities defined by the procedures.

- ensure that security systems return to normal.

The training is organised into several skill modules, allowing for step-by-step progression. It alternates between theoretical input, practical exercises and assessment sessions to promote hands-on, progressive learning.

BC01 - Securing people, premises and property using video surveillance systems (CCP1)

• Ensuring the proper functioning of video surveillance installations and equipment in the operations centre
• Ensuring the security of people, premises and property through a video surveillance system
• Analysing and utilising footage or alarms from a video surveillance system

BC02 - Manage the security of people, premises and property using a remote surveillance system and coordinate the organisation of interventions (CCP2)

• Ensure the smooth operation and security of a remote monitoring operations centre
• Receive and process information and communications relating to remote monitoring
• Provide level 1 advice to clients regarding remote monitoring
• Initiate and coordinate the response by authorised personnel or the relevant services
• Ensure that security systems return to normal operation

Throughout the course, learners receive personalised support with regular monitoring by the teaching team and progress reviews to tailor the learning to each individual’s needs.

A work placement also enables learners to develop professional skills in a real-world setting.

Skills are assessed progressively through role-plays, practical exercises, professional projects and assessments carried out throughout the course.

Our teaching methodology prioritises a practical, work-focused approach: case studies, role-plays, practical scenarios and collaborative activities enable learning in conditions that closely resemble the real-world workplace.

• Professional qualification from the Ministry of Labour Level 4

Find out more about this qualification (RNCP37879, exact wording of the diploma, name of the certifier, registration date of the qualification) by clicking here.

• All audiences

Level of final year of secondary school or equivalent.

CAP/BEP/level 3 professional qualification in the security professions with 3 years' experience in the security profession or remote customer relations.

Surveillance professionals who do not hold a diploma, subject to validation by our teams.

Mastery of the French language essential for oral and written expression and comprehension.

Ability to write a computerised report.

Prior authorisation to enter training is essential. It is issued by the Conseil National des Activités Privées de Sécurité (CNAPS).

12 people

• Fully classroom-based training

• Group lessons

• Equipped technical platforms
• Unmarked room with video projector

Positioning upstream of entry to training.

Interviews with the scheme coordinator and/or centre manager upstream of training.

For beneficiaries with disabilities: possible adaptation of training and certification arrangements, support by the GRETA-CFA TH referent.

Trainers experienced in individualising learning.

Trainers with significant experience in adult training, professional speakers.

For this professional qualification, ongoing assessments (ECF) are organised throughout the course to evaluate the candidate’s progress and their mastery of professional skills.

The final examination takes place before a two-member examination panel comprising professionals from the sector. It comprises a professional role-play and an interview based on the professional portfolio (DP), which highlights the experience and skills developed by the candidate.

The final examination takes place within two months of the end of the training course.

The examination panel validates all or part of the Professional Qualification. In the event of partial validation, the professional competence certificates (CCP) (or competence modules) obtained are valid for a period of five years.

The candidate may subsequently complete the missing modules to obtain the Professional Qualification in its entirety.

Positioning test and interview by appointment.

Participate in the collective information and positioning meeting ( ICOP ).
Registration possible on your personal space: www.pole-emploi.fr
Show up with the liaison form from the prescriber (Mission locale, Pôle emploi...).

The training provides access to the following professions: Security guard - SCT1 operator, security guard - SCT2 operator, video protection operator and remote assistance operator.

Work in companies:

• The private sector, whether open to the public or not: service to private individuals (individual or collective housing), to companies (logistics sites, sensitive sites, shops, tertiary buildings), transport (road traffic)
• The public sector: local authorities (CSU), airports and port sites
• Internal security services (excluding fire): supermarkets, mail order companies and banks
• Guard companies in their surveillance activities

Access for people with disabilities

Transport

Access by train:

Nearby SNCF train station - Aix-en-Provence TGV station + regular shuttles to the bus station.

Access by road:

A7 motorway, towards Aix exit N°29

A8 motorway, towards Aix exit N°30

Successful completion of CCP 1 entitles the holder to a professional card with the grade of videoprotection operator.

Successful completion of CCP 2 entitles the holder to a professional card with the grade of remote surveillance agent

Success rate: > 80%

Satisfaction rate: > 80%

Recommendation rate by former trainees: > 80%

Job placement rate: > 70%