Videoprotection and Remote Surveillance Operator vocational qualification (TP OVT)

Video protection and remote surveillance operators carry out intrusion, fire, technical (lifts, generators, etc.) and even social (the elderly, the sick) surveillance on sites equipped with alarm systems. In video surveillance or video protection, they use the images coming from the screens to keep a continuous watch on the places, spaces or buildings to be monitored. In remote surveillance, they ensure that the information received and events are received and processed quickly and efficiently in accordance with the instructions laid down in the legal framework, the code of ethics and the company's internal procedures.

At the end of the training course, the candidate will be able to:

In video protection:

- view, analyse, exploit images emanating from any system that produces images to secure people, places, spaces or buildings

- trigger and monitor the various types of intervention (alarms, remote surveillance, on-call) with a view to informing the private or public players responsible for intervening on the sites

- trace events on the register provided for this purpose or on a computerised logbook.

In remote surveillance:

- receive, process quickly and efficiently alarms from security systems (intruder, fire, technical alarms), coupled or integrated with video protection devices.

- in the event of an event, listen to the caller, question them, and reformulate their request in order to establish an assessment of the situation, and qualify the nature and degree of urgency.

- remotely expedite the intervention of authorised persons or the departments concerned according to the priorities defined by the procedures.

- ensure that security systems return to normal.

The training is made up of 2 blocks of skills sanctioned by a certificate of professional skills (CCP):

BC01 - Securing people, places and property using video protection resources (CCP1)

Overseeing the operation of video protection installations and equipment in the operations centre

Securing people, premises and property using a video protection system

Analysing and exploiting images or alarms from a video protection system

BC02 - Managing the security of people, premises and property by means of a remote surveillance system and regulate the organisation of interventions (CCP2)

Oversee the operation and security of a remote surveillance operations centre

Receive and process information and communication in remote monitoring

Providing level 1 advice to remote monitoring customers

Triggering and regulating the intervention of authorised persons or competent services

Ensuring that security systems return to normal operation

• Professional qualification from the Ministry of Labour Level 4 (Baccalauréat, BP, BT)

Find out more about this qualification (RNCP37879, exact wording of the diploma, name of the certifier, registration date of the qualification) by clicking here.

• All audiences

Level of final year of secondary school or equivalent.

CAP/BEP/level 3 professional qualification in the security professions with 3 years' experience in the security profession or remote customer relations.

Surveillance professionals who do not hold a diploma, subject to validation by our teams.

Mastery of the French language essential for oral and written expression and comprehension.

Ability to write a computerised report.

Prior authorisation to enter training is essential. It is issued by the Conseil National des Activités Privées de Sécurité (CNAPS).

12 people

• Fully classroom-based training

• Group lessons

• Equipped technical platforms
• Unmarked room with video projector

Positioning upstream of entry to training.

Interviews with the scheme coordinator and/or centre manager upstream of training.

For beneficiaries with disabilities: possible adaptation of training and certification arrangements, support by the GRETA-CFA TH referent.

Trainers experienced in individualising learning.

Trainers with significant experience in adult training, professional speakers.

Tests at the end of training (one-off assessment)

Course evaluations (ECF)

Professional portfolio

Interview with a professional jury

Possibility of validating one or more skill blocks

Positioning test and interview by appointment.

Participate in the collective information and positioning meeting ( ICOP ).
Registration possible on your personal space: www.pole-emploi.fr
Show up with the liaison form from the prescriber (Mission locale, Pôle emploi...).

The training provides access to the following professions: Security guard - SCT1 operator, security guard - SCT2 operator, video protection operator and remote assistance operator.

Work in companies:

• The private sector, whether open to the public or not: service to private individuals (individual or collective housing), to companies (logistics sites, sensitive sites, shops, tertiary buildings), transport (road traffic)
• The public sector: local authorities (CSU), airports and port sites
• Internal security services (excluding fire): supermarkets, mail order companies and banks
• Guard companies in their surveillance activities

Access for people with disabilities

Transport

Access by train:

Nearby SNCF train station - Aix-en-Provence TGV station + regular shuttles to the bus station.

Access by road:

A7 motorway, towards Aix exit N°29

A8 motorway, towards Aix exit N°30

Successful completion of CCP 1 entitles the holder to a professional card with the grade of videoprotection operator.

Successful completion of CCP 2 entitles the holder to a professional card with the grade of remote surveillance agent

Success rate: > 80%

Satisfaction rate: > 80%

Recommendation rate by former trainees: > 80%

Job placement rate: > 70%