Professional qualification: Gouvernant Gouvernante (hotel housekeeper) (TP)

To bring together the skills and knowledge required to implement a quality room service that meets the expectations of customers, respects the environment, pays attention to the reception of customers with disabilities and highlights the requirements linked to the company's social responsibility, respect and development of staff:

- To organise and implement cleaning and maintenance services: mobilise human and material resources
- Manage stocks: linen, products and consumables
- Manage and motivate a team, plan interventions, manage service time
- Coordinate and control the work of staff and room maintenance
- Advise and guide customers in French and English
- Ensure the reception, integration and training of new employees
- Ensure the safety of the establishment for people and property

Certificate of Professional Competence 1 Control the quality of floor service production

- Control rooms, public areas and service premises

- Manage supplies of linen, materials, products and consumables

- Exchanging information with customers and departments within the establishment

Certificate of Professional Competence 2 Organising and leading the work of floor service teams

-. Planning and coordinating daily activity

- Integrating a new member of staff into the department

- Leading and adapting staff training in the floors department

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• Professional qualification from the Ministry of Labour Level 4 (Baccalauréat, BP, BT)

Find out more about this qualification (RNCP34421, exact wording of the diploma, name of the certifier, registration date of the qualification) by clicking here.

Maximum total duration of 1,050 hours, including 600 hours in a company and 450 hours at the training centre.
The duration of the course is indicative and will be determined according to your profile.

• All audiences

Good written and oral communication in French (lexical and syntactic quality)

A fairly good grounding in mathematics: comfortable estimating values, proportions,

8 people

Teaching method

• Fully classroom-based training

Teaching methods

• Personalised course
• Group lessons

Equipment

• Educational flat
• Resource centre
• Language laboratory
• Equipped technical platforms
• Room equipped with networked computer workstations
• Unmarked room with video projector

Monitoring and individualisation

Positioning upstream of entry to training.

Interviews, remediation with the educational referent and/or company referent during training.

Taking into account the satisfaction of beneficiaries during and at the end of training.

Possibility of post-training support.

For beneficiaries with disabilities: possible adaptation of training and certification methods, support by the GRETA-CFA TH referent.

National Education certified teachers, Bac +3 trainers with significant experience in adult education, professional contributors.

Expert assessors in the observation and analysis of results (mastery of skills).

Experienced trainers in the individualisation of learning.

Tests at the end of training (one-off assessment)

Course evaluations (ECF)

Professional portfolio

Professional project

Interview with a professional jury

Possibility of validating one or more skill blocks

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Total price including VAT : 6750.00 €
Hourly rate including VAT : 15.00 €
Hourly rate including VAT : 15.00 Hourly rate including VAT: €15.00
. This price is indicative and non-contractual. Depending on your status, this training course may be fully financed. Contact us.

Positioning test by appointment.

Interview by appointment.

Depending on the funding body, training is available between 15 and 45 days before the start of the course. Please contact us for further information.

Contact us to register for a meeting.

The types of job available to you are as follows: Hotel housekeeper, Room housekeeper, Housekeeper assistant / Housekeeper assistant in hotels.

You can find a job in many business sectors: Hotels and tourist residences, Unclassified hotels, Hotel residences, Holiday villages, Retirement homes, Rest homes, Health establishments, Open-air hotels, Residential leisure parks, Service providers

Access for people with disabilities

Accessible to people with disabilities
. the establishment is accessible to the disabled (ground-floor rooms and lifts)

Catering

A canteen and the hostel cafeteria are available to trainees. We also have 3 application restaurants.

Transport

The Lycée Paul AUGIER is located 50 metres from Nice Saint Augustin railway station and is served by tram lines 2 and 3, bus and interurban bus (

Mixed training teams made up of professionals and teachers specialising in the sector of activity

Mastery of support in relation to the constraints of validating qualifications Accreditation of the GRETA-CFA as an examination centre

Active partnerships with companies in the sector of activity and help in finding work placements

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Success rate: 92%

Satisfaction rate: 100%

Job entry rate: 57%