Sales consultant vocational qualification

At the end of their training, sales advisers will be able to:

- carry out their activity in a multi-channel environment

- sell products and associated services requiring the provision of advice and demonstrations to a clientele of private individuals and sometimes professionals.

- to take into account the entire marketing system: point of sale and internet.

- to take part in the running and animation of the department and contribute to the results of his/her shelf or point of sale according to the objectives set by his/her hierarchy.

- to sell as an expert advisor, analysing the customer's needs and expectations in order to build an individualised sales pitch, deal with objections, negotiate, conclude the sale and take leave.

- negotiate face-to-face for products or services and contribute to the animation and results of a shelf or point of sale.

- regularly monitor the e-reputation on social networks and build a lasting relationship with customers via social and professional networks.

Discovering the profession: professional environment, issues, conditions of practice,expectations, positioning

Certificate of professional skills1:contribute to the commercial efficiency of a retail unit in an omnichannel environment

• Ensure professional and commercial intelligence
• Participate in the management of retail flows
• Contribute to merchandising
• Analyse and report on commercial performance

Certificate of Competencies 2: Improving the customer experience in an omnichannel environment

• Representing the retail unit and helping to enhance its image
• Advising the customer by conducting the sales interview
• Following up sales
• Contributing to customer loyalty by consolidating the customer experience

Communicating
Adopting customer-oriented behaviour
Mobilising digital environments

• Professional qualification from the Ministry of Labour Level 4 (Baccalauréat, BP, BT)

Find out more about this qualification (RNCP37098, exact wording of the diploma, name of the certifier, registration date of the qualification) by clicking here.

• All audiences

Have a level V diploma or equivalent level of experience.

Have a faithful representation of the profession.

Project yourself positively in this sales and advice profession.

Be willing to accept prolonged "standing" stations.

12 people

• Fully classroom-based training

• Personalised course
• Group lessons
• Services provided face-to-face and/or remotely
• Classroom examination

• Room equipped with networked computer workstations
• Plateforme Learning Management System
• Unmarked room with video projector

Positioning prior to entry into training.

Interviews, remediation with the educational referent and/or company referent during training.

Taking into account beneficiary satisfaction during and at the end of training.

For beneficiaries with disabilities: possible adaptation of training and certification methods, support by the TH referent.

In order to improve the quality of our service, you can send us your suggestions or complaints using the form available on our website.

National Education certified teachers, Bac +3 trainers with significant experience in adult education, professional contributors.

Expert assessors in the observation and analysis of results (mastery of skills).

Experienced trainers in the individualisation of learning.

Tests at the end of training (one-off assessment)

Course evaluations (ECF)

Professional portfolio

Interview with a professional jury

Possibility of validating one or more skill blocks

Positioning test by appointment.

Interview by appointment.

Training is available between 15 and 45 days before the start of the course, depending on the funding body. Please contact us.

Contact us to register for a meeting.

Integration into employment as:

-Salesperson
-Expert salesperson
-Advisory salesperson
-Technical salesperson
-Sales advisor

Access for people with disabilities

Catering

Transport

- learning activities based as closely as possible on the conditions in which the profession is practised.

- a personalised pathway at the heart of a group learning system.

- validation throughout the support pathway based on and programmed according to the progress made by each individual.

- preparation for the final professional placement test thanks to numerous professional micro or macro simulations.

1st training session, we have no Quality indicators.