Sales Assistant vocational qualification - Level 5

By mobilising a customer-oriented attitude and a service posture and taking advantage of teamwork, the holder of the TP Sales Assistant will be able to:

- Contribute to the development of sales of goods and services on the French and international markets in a highly digitised environment

- Engage in commercial intelligence.

- In line with the company's strategic objectives, manage sales administration: process orders, settle disputes, update the "customer" database and maintain a continuous and dynamic relationship with them.

- Monitor supply chain operations, ensuring that the process runs smoothly: from production to delivery of products or services to the customer.

- Organise canvassing and sales campaigns with the sales teams, ensure that the public is welcomed and approached at sales events in both French and English.

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Welcome : exploration of the profession, collection of professional testimonials, company organisation, training organisation, human and didactic resources, initiatives, role and posture of the learner, projects, group work, assessment,...

CCP1 Administering sales and monitoring the supply chain

• Managing sales administration
• Monitoring supply chain operations
• Monitoring customer relations in French and in French and English
• Preventing and managing non-payments

CCP2 Contributing to the deployment of the company's sales strategy

• Developing customer loyalty initiatives
• Processing sales activity figures
• . sales activity
• Organising a sales event
• Hosting a sales event in French and English

Digital skills

Maintaining agility in the use of digital information and communication tools

. digital information and communication tools and adapting to technological developments

In-company vocational training

Training and participation in the Professional Qualification session

• Professional qualification from the Ministry of Labour Level 5

Find out more about this qualification (RNCP41254, exact wording of the diploma, name of the certifier, registration date of the qualification) by clicking here.

Maximum total duration of 996 hours, including 210 hours in a company and 786 hours at the training centre.
The duration of the course is indicative and will be determined according to your profile.

• All audiences

Have a good representation of the job, a taste for professional exchange, organisation and teamwork.

Have a good level of oral and written communication in French (baccalauréat level).

Have a good command, at least at user level, of digital tools facilitating and structuring communication.

A fairly good level of oral and written English and/or a second foreign language (CERCL level A2)

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12 people

Teaching method

• Fully classroom-based training

Teaching methods

• Personalised course

Equipment

• Unmarked room with video projector

Monitoring and individualisation

Positioning prior to entry into training.

Interviews, remediation with the educational referent and/or company referent during training.

Taking into account beneficiary satisfaction during and at the end of training.

For beneficiaries with disabilities: possible adaptation of training and certification methods, support by the TH referent.

In order to improve the quality of our service, you can send us your suggestions or complaints using the form available on our website.

Education Nationale certified teachers, Bac +3 trainers with significant experience in adult training, professional speakers.

Trainers experienced in individualising learning.

Coursework assessment (CCF)

Professional portfolio

End-of-course tests (One-off assessment)

Hourly rate incl. VAT: €12.00
. This price is indicative and non-contractual. Depending on your status, this training can be fully financed. Contact us.

Positioning test by appointment.

Interview by appointment.

Training is available between 15 and 45 days before the start of the course, depending on the funding body. Please contact us.

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