Vocational training certificate (Titre à finalité professionnelle) Cleaning team leader

At the end of their training, the "cleaning team leader" professional will be able to:

- work effectively under the responsibility of a site manager or sector manager.

- take part in carrying out manual or mechanised maintenance services and act as a first level interface with the customer.

- recruit, mobilise, coordinate, help train and manage a team of cleaners or conventional cleanroom machinists (of which he/she may replace one member).

Skill block 1:Implementing the relationship with users/customers to guarantee the smooth running of the cleaning site

Checking the appearance of your outfit and equipment and those of your team

Introducing yourself and engaging in dialogue with any interlocutor, both internal and external, ensuring the quality and efficiency of the exchange.

Inform users of the nature of the work to be carried out and explain the progress and constraints of the operations undertaken.

Receive any requests or complaints from users in order to deal with them at team level or to relay them to the hierarchy.

Skill block 2: technical preparation of the cleaning site

Check the availability and conditions of use (safety) of the products, materials and equipment required for the site.

Assess, prepare, distribute and lay out the equipment and quantities of products and consumables at each workstation

Draft and have signed consumable use orders for invoicing purposes

Apply service and safety protocols and instructions

Use materials/products in compliance with the data in the technical sheets (safety, storage, handling)

Dose and use chemical products by applying safety protocols

Skill block 3: Performing professional techniques related to cleaning operations

Use dusting equipment

Wash and disinfect a sanitary block and its accessories

Perform routine maintenance of an office

Perform manual floor maintenance

Stain textile coverings

Perform mechanised washing

Wear specific PPE, Adopt and ensure the adoption of appropriate gestures and postures and work accidents

Collect, sort and store non-hazardous industrial waste (HW)

Control quality and results

Apply instructions for routine maintenance of equipment and explain and apply 1st level maintenance actions on cleaning machines

Draw up follow-up documents on operations carried out

Skill block 4: Leading a cleaning team

Giving team members the information they need to carry out the job properly

Enforcing the application of hygiene, safety and environmental instructions

Hosting a team meeting

Welcoming and integrating operatives

Explaining and training operatives in the use of products, equipment and materials used on the site

• Certification issued by the CPNE for cleaning companies and associated services

Find out more about this qualification (RNCP35552, exact wording of the diploma, name of the certifier, registration date of the qualification) by clicking here.

• All audiences

Good (reliable) oral and written communication skills in well-defined professional situations.

Clear presentation of the job and good motivation to do it.

A liking for exchange and mediation.

10 people

• Fully classroom-based training

• Group lessons

• Equipped technical platforms

Positioning prior to entry into training.

Interviews, remediation with the educational referent and/or company referent during training.

Disability Advisors support teaching teams to facilitate the inclusion of trainees with disabilities and help build a personalised training pathway, by proposing adaptations based on the needs expressed by the individual. Partnerships with specialised players may be sought to provide support, secure the training pathway and promote professional integration.

Education Nationale certified teachers, Bac +3 trainers with significant experience in adult training, professional speakers.

Trainers experienced in individualising learning.

Course evaluations (ECF)

Interview with a professional jury

Positioning test by appointment.

Interview by appointment.

Present yourself with the liaison form from the prescriber (Mission locale, Pôle emploi...).

Integration into employment in "Cleaning Team Leader" positions in cleaning companies, but also in public and semi-public companies or establishments that have internalised the cleaning activity (hospitals, for example), or within local authorities, social landlords.

Access for people with disabilities

Different gangways accessible to people with reduced mobility and lift available

Hosting

Boarding possible if places available

Catering

Cantine, snack

Transport

Success rate: 100%

Satisfaction rate: 100%

Job entry rate: 100%