Titre à finalité professionnelle Agent d'entretien et de rénovation en propreté (vocational training qualification in cleaning maintenance and renovation)

At the end of their training, cleanliness maintenance and renovation operatives will be able to:

- organise their worksite (preparation of products, equipment and installations)

- carry out maintenance and renovation services for different types of floor coverings, hard, plastic, textiles in particular.

- adapt services to the spaces and conditions of intervention,

- interact positively with customers/users,

Skill block 1: implementing the relationship with users/customers to guarantee the smooth running of the cleaning site

Checking the appearance of the outfit and equipment

Introducing oneself and engaging in effective dialogue with the user/customer, ensuring the quality and efficiency of the exchange.

Informing them of the nature and constraints of the work to be carried out and explaining the progress of the operations and the precautions to be taken at the end of the operations.

Recording any requests or complaints from the user, those to be dealt with at his/her level and those to be passed on orally to his/her hierarchy according to the established procedure

Skill block 2: Technical preparation of the cleaning site

Preparing the workstation in accordance with the specifications, taking into account the site, adapting the protocol and working times to the requirements of the site .

Choose the appropriate equipment and accessories

Choose products according to the surface, the location and the nature and degree of soiling

Check the availability and installation of safety devices (opening/closing, alarms), products, materials and equipment required for the job

Prepare, prepare and arrange his/her trolley, tools, materials and consumables in a rational manner

Protect the premises and property from possible damage

Apply service protocols and instructions (dress, hygiene, safety)

Choose and handle materials/products in accordance with the data in the technical data sheets

Skill block 3:Performing professional cleaning techniques

Performing manual and mechanised floor maintenance operations (textiles, plastics, parquet, tiles, ceramics, natural stone) using different methods and within the time allowed and limiting nuisance to users

Performing a polishing a spray method on a plastic covering

Dry or wet stripping and manually applying a protection

Remodelling a textile floor, mechanically and/or chemically renovate a natural stone floor and scrub a tiled floor

Wear specific PPE and adopt suitable gestures and postures

Self-control your work

Adapt your actions to the habits and uses of the customer.

Writing up monitoring media for operations carried out.

• Certification issued by the CPNE for cleaning companies and associated services

Find out more about this qualification (RNCP35551, exact wording of the diploma, name of the certifier, registration date of the qualification) by clicking here.

• All audiences

Good representation of the job and motivation to do it.

Experience effective oral and written communication in simple professional communication situations

8 people

• Fully classroom-based training

• Personalised course
• Group lessons
• Combined face-to-face and distance learning

• Equipped technical platforms
• Unmarked room with video projector

Positioning prior to entry into training.

Interviews, remediation with the educational referent and/or company referent during training.

Taking into account beneficiary satisfaction during and at the end of training.

For beneficiaries with disabilities: possible adaptation of training and certification methods, support by the TH referent.

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National Education certified teachers, Bac +3 trainers with significant experience in adult training, professional speakers.

Evaluation experts in the observation and analysis of results (mastery of skills).

Coursework assessments

Professional portfolio

Interview with a professional jury

Contact us to register for a meeting.

Insertion into employment as a machinist, maintenance worker, renovation worker, cleaning worker, cleaning service worker.

In cleaning companies, in public establishments (e.g. hospitals), within local authorities, .

Access for people with disabilities

The establishment has a low-slope access ramp for horizontal movement and a lift for vertical movement. To be organised with the establishment.

Catering

A school canteen is open only during school holidays - Self-catering facilities are available around the school.

Transport

1st training session, we have no Quality indicators.