Digital referent

To train digital referents capable of:

- Coordinating and developing virtuous practices in an organisation, services, IT, telecoms structures

- Proposing and initiating the necessary changes to information and telecommunication systems, taking into account the constraints, functional needs and strategy of the company.

- Develop and finalise an IT application or development project after analysing functional requirements and/or specifications.

- Ensure the availability of physical resources and software resources (software, disk space, power...) required for the operation of the company's IT and telecoms production and operating systems and help users to appropriate them.

Integration period: Welcome, presentation of the training objectives, familiarisation with the professional environment, adaptation of the training path

Organisation of the digital environment :

- Document management and organisation of collaborative work : Filing and synchronising storage spaces (Windows), operating computers, administering a PC (Windows 10), administering Office 365

- Organising, filing and synchronising shared storage spaces: Google resources and tools, Google Apps, Gmail, Calendar, Drive, Docs, Slides, Forms, Hangout.

- IT backup and security management: archiving, backup strategies and procedures

- RGPD function: the law, constraints, data organisation and monitoring, compliance, monitoring, PROXYs and rules of use.

Operating systems and networks: Windows and Linux

- Environments, restoration, updates, network organisation, SHADOW App, Chromebook, Wifi in network and RJ 45 connection

In-house IT support, maintenance, training:

- User services: advanced use of Office Pack software, advice and occasional training

- Technical support : detecting and resolving common faults, configuring workstations, organising video-conferences

Agility and adaptation:

- Introduction to digital transition: presenting an action plan using an agile method, interpersonal communication

- Written and oral communication: syntax, spelling, proper use of e-mail

Training in work situations in companies

• Certification of prior learning

• All audiences

Good written and verbal communication skills

Good knowledge of IT environments and software suites (Pack Office)

A liking for sharing ideas and teamwork

12 people

• Fully classroom-based training

• Group lessons

• Equipped technical platforms
• Room equipped with networked computer workstations

Positioning during collective information

For beneficiaries with disabilities: possible adaptation of training and certification arrangements, support by the GRETA-CFA's TH referent.

Trainers with 3 years' higher education and significant experience in adult education, professional lecturers.

Trainers experienced in the individualisation of learning.

Assessment throughout the course - No final exam

Skills assessment - Attestation of Acquired Skills / end of course

Registration for group information sessions and CV submission REQUIRED to Delphine VIDEBIEN by email delphine.videbien@ac-aix-marseille.fr

Interview and placement tests during group information sessions.

Direct access to employment in IT referral positions: IT maintenance and assistance

Access for people with disabilities

Transport

Access by train:

Nearby SNCF train station - Aix-en-Provence TGV station + regular shuttles to the bus station.

Access by road:

A7 motorway, towards Aix exit N°29

A8 motorway, towards Aix exit N°30

Pragmatic teaching based on professional assignments

Satisfaction rate: 90%

Job entry rate: 70%