Receptionist training

Reception training with a view to managing customer relations in a hotel environment.

Managing customer relations in the reception department

Proceeding with bookings, arrivals and departures

- Post Covid recovery sequence (Understanding and applying health protocols)

- Regaining self-confidence/raising self-esteem following a break in professional activity

- Sequences focusing on interpersonal skills

• Certification of prior learning

• All audiences

LLD or permittent publics, with work experience in the "Receptionist"

12 people

• Fully classroom-based training

• Group lessons

• Equipped technical platforms
• Unmarked room with video projector

Positioning upstream of entry into training.

Taking into account the satisfaction of beneficiaries during and at the end of training.

For beneficiaries with disabilities: possible adaptation of training and certification methods, support by the TH referent.

In order to improve the quality of our service, you can send us your suggestions or complaints using the form available on our website.

Trainers with experience in individualised learning.

Teachers certified by the French Education Nationale, Bac +3 trainers with significant experience in adult training, professional speakers.

non-certifying

Positioning test by appointment.

Interview by appointment.

After validation of the positioning following the collective information

The training is accessible between 15 and 45 days before the start of the training, depending on the funders. Please contact us.

Contact us to register for a meeting.

Work in companies in the hotel and catering sectors

Continue your studies in: receptionist certification training ( TP, CQP or other)

Access to the following receptionist professions depending on the candidate's level expected by the job.

Access for people with disabilities

Transport

Re-training for the reception profession through the pedagogical implementation of professional scenarios.

1st training session, we have no Quality indicators.