Prospecting and selling by telephone

Master telephone marketing techniques to attract and convince. Build and appropriate your own tools to develop your telephone performance.

The different commercial applications of the telephone.
The use of phoning techniques.
The stages of the commercial telephone interview.
The preparation of a sales pitch and its interview outline.
The organisation of prospecting and follow up.
The handling of objections and complaints.
The telephone follow up.

• Statement of skills and/or competencies

• All audiences

none

16 people

• Fully classroom-based training

• Personalised course
• Group lessons

• Room equipped with networked computer workstations
• Unmarked room with video projector

Positioning upstream of entry to training.

Interviews, remediation with the educational referent and/or company referent during training.

Taking into account the satisfaction of beneficiaries during and at the end of training.

Possibility of post-training support.

For beneficiaries with disabilities: possible adaptation of training and certification methods, support by the GRETA-CFA TH referent.

EN-certified teachers, Bac +3 trainers with significant experience in adult education, professional lecturers

Possibility of validating one or more skill blocks

Contact us to register for a meeting.

Access for people with disabilities

Transport

The entrance is on the Nationale 7, on the town centre/Carrefour shopping area axis.

Success rate: XX%