Commercial negotiation

Knowing how to organise a prospecting campaign, mastering the techniques and phases of successful negotiation

• Organising your prospecting: Knowing your objective, preparing your files, knowing your competition

• Building a sales pitch and mastering the stages of your interview: Overcoming the various obstacles, using the appropriate vocabulary, presenting a clear proposal, knowing how to listen, targeting the need, dealing with objections, knowing how to manage your speaking time

• Knowing how to conclude: Identify the customer's interest in the sales pitch, reformulate the need, arrange a meeting or a follow-up date

• Organise follow-up to prospecting: Manage your file, schedule follow-up calls, create follow-up tools

• Certification of prior learning

• All audiences

None

• Fully classroom-based training

• Personalised course
• Individual benefit
• Group lessons

Trainers with 3 years' higher education and significant experience in adult education, professional lecturers

Access for people with disabilities