Car mechanics: becoming a quick service operator

The fast service operator is a car maintenance mechanic. They carry out all maintenance operations on mechanical components, tyres, running gear, braking systems and periodic servicing. They are also involved in customer service relations.

The main objectives of the training are:

• Perform periodic servicing, replace tyres and components of the vehicle braking system.
• Replace ground linkage, steering, transmission, signalling and visibility components of motor vehicles and fit connectable accessories.
• Intervene on mechanical components

Integration period: Welcome, presentation of training objectives, getting to know the professional environment

Module 1 - Performing periodic maintenance and replacing common wearing parts: taking charge of a motor vehicle, performing and repairing a non-permanent mechanical assembly, performing periodic maintenance on a motor vehicle, replacing tyres and braking system components.

Module 2 - Intervening with mechanical components: knowing the technical characteristics (transmission clutches, gearboxes), checking and replacing a clutch and its mechanical or hydraulic control.

Module 3 - Intervening with tyres: running gear and braking system, wheel and tyre replacement and repair, wheel balancing and adjustment, visually checking a vehicle's ground connections, checking and adjusting running gear angles, checking and replacing the mechanical and hydraulic components of the service and emergency brakes.

Module 4 - Customer service relations, management and organisation : knowing the legal obligations of the repairer, giving a positive image of the company to the customer, explaining the mechanical and electrical functions of the systems encountered, scheduling the implementation of workshop materials and equipment.

Aspects relating to sustainable development are covered throughout the course: sorting waste (oil change, filters, tyres, batteries, damaged parts, soiled rags, etc.) to encourage treatment including recycling, maintaining the energy performance and CO2 emissions of vehicles.

• Certification of prior learning

• All audiences

Have a B driving licence (light vehicles). Be in good physical condition.

10 people

• Fully classroom-based training

• Group lessons

• Equipped technical platforms

Positioning upstream of training entry.

Trainers with experience in individualised learning.

Teachers certified by the French Education Nationale, Bac +3 trainers with significant experience in adult training, professional speakers.

In-course evaluations (ICE)

Show up with the liaison form from the prescriber (Mission locale, Pôle emploi...) at the group information meeting or make an appointment for a placement test and interview.

Employing in automotive repair businesses

Access for people with disabilities

Satisfaction rate: 90%