Managing email and planning with OUTLOOK - TOSA certification

Achieve a Basic (TOSA from 351 to 550 points ), Operational (TOSA from 551 to 725 points), Advanced (TOSA from 726 to 875 points), or Expert (TOSA from 876 to 1000 points) to manage in an organised and efficient way the reception and sending of electronic messages and, in a collaborative dynamic, the organisation of professional events, the sharing of diaries, contacts, information and notes.

Domain 1: Environment / Configuration

• Basic: Customise the interface (ribbon, navigation), add accounts and manage basic options. Manually archive emails to free up space.
• Operational: Adapt displays to optimise organisation. Configure security options and automate archiving.
• Advanced: Manage multiple accounts, optimise performance and use Outlook add-ins.
• Expert: Develop custom solutions with scripts, optimise security and data integration.

• Basic: Send emails with simple formatting and attachments. Organise the inbox with basic folders.
• Operational: Manage signatures, automatic replies and apply rules to automate email sorting.
• Advanced: Design advanced email templates, manage categories and use advanced filters.
• Expert: Automate interactions with scripts and optimise content management to improve email organisation.

• Basic: Create and manage simple appointments, send invitations and organise basic tasks.
• Operational: Schedule meetings by managing responses and customise recurring events.
• Advanced: Use advanced features such as categorisation and cross-application synchronisation.
• Expert: Integrate tasks and meetings with other project management tools and automate workflows.

• Basic: Add and organise contacts into groups. Create simple notes.
• Operational: Share contacts, organise notes and synchronise information.
• Advanced: Integrate contacts with CRM systems and exploit advanced notes.
• Expert: Customise contact management and optimise interconnection with other professional tools.

• TOSA certification

More information about this certification (RS6958, exact wording of the diploma, name of the certifier, certification registration date) by clicking here.

• All audiences

Possess an "initial" level in the use of OUTLOOK to claim certification , be at ease in the office environment and more broadly have basic written and oral communication.

14 people maximum

• Mixed training

• Personalised course
• Individual benefit
• Group lessons
• Combined face-to-face and distance learning

• Resource centre
• Room equipped with networked computer workstations
• Unmarked room with video projector

Positioning prior to entry into training.

Interviews, remediation with the educational referent and/or company referent during training.

Taking into account beneficiary satisfaction during and at the end of training.

For beneficiaries with disabilities: possible adaptation of training and certification methods, support by the TH referent.

In order to improve the quality of our service, you can send us your suggestions or complaints using the form available on our website.

Education Nationale certified teachers, Bac +3 trainers with significant experience in adult training, professional speakers.

Trainers experienced in individualising learning.

TOSA certification

Interview by appointment.

Positioning test by appointment.

Training is available between 15 and 45 days before the start of the course, depending on the funding body. Please contact us.

Contact us to register for a meeting.

Apply the techniques taught in training to their professional assignments.

Access for people with disabilities

- Modular and adaptive tests for better positioning.

- A combined consideration of starting level and "job" objectives.

- Free additional activities offered remotely.

- Regular and accurate progress statements.

- Certification adding to the employability of trainees at the end of the course.

- The possibility of taking the decision to follow this training yourself, thanks to the Personal Training Account.

1st training session, we have no Quality indicators.