Multi-skilled fresh produce employee

The general objectives of the course are to acquire and/or perfect technical skills in the job of self-service/fresh produce employee:

- Knowledge of the retail and mass distribution environment: diversity and conditions of working in the job, functional relationships, teamwork: responsibilities associated with working in the job;

- Appropriation of sales techniques : service and merchandising, and customer communication

- Identification, knowledge and characterisation of fresh produce (cheese, fish, fruit and vegetables, butchery, charcuterie)

- Vigilance and compliance with health measures, participation in the food safety of customers and users

- Running the department, preparing for the sale

- Acquisition of specific technical gestures

Module 1 - Stocking a department or sales outlet

- Taking charge of goods on receipt, checking them, storing them or routing them to the sales area.

- Stocking the department in compliance with layout rules, health and safety instructions.

- Participate in stock monitoring and contribute to the validation of orders by carrying out counts and checks

Module 2 - Accompany the customer and participate in the commercial attractiveness of the department or sales outlet

- Welcome, inform, advise and serve the customer on the sales floor.

- Showcase products to develop sales.

- Record goods sold and cash in.

Module 3 - Acquire the technical gestures specific to the nature of fresh produce

- Basics of selling fresh produce.

- Basics of stocking a fresh produce department.

Module 4 - Job search activities

In-company training period

• Certification of prior learning

• All audiences

Interest in the job, taste for customer relations

Good representation of the professional activity ( issues, constraints and conditions of exercise)

Good oral communication skills

16 people

• Fully classroom-based training

• Personalised course

• Equipped technical platforms

Positioning upstream of training entry.

PUBLIC RSA

Education Nationale certified teachers, Bac +3 trainers with significant experience in adult education, professional lecturers.

Professional file

Participating in the ICO "collective information and positioning"

ICO - duration - 3 HOURS

Presenting yourself with the liaison form from the prescriber RSA recipient

Positioning test

Job placement: Multi-skilled fresh produce operative

Access for people with disabilities

Transport

The entrance is on the Nationale 7, on the town centre/Carrefour shopping area axis.