Multi-skilled fresh produce employee

The general objectives of the course are to acquire and/or perfect technical skills in the job of self-service/fresh produce employee:

- Knowledge of the retail and mass distribution environment: diversity and conditions of working in the job, functional relationships, teamwork: responsibilities associated with working in the job;

- Appropriation of sales techniques : service and merchandising, and customer communication

- Identification, knowledge and characterisation of fresh produce (cheese, fish, fruit and vegetables, butchery, charcuterie)

- Vigilance and compliance with health measures, participation in the food safety of customers and users

- Running the department, preparing for the sale

- Acquisition of specific technical gestures

Module 1 - Stocking a department or sales outlet

- Taking charge of goods on receipt, checking them, storing them or routing them to the sales area.

- Stocking the department in compliance with layout rules, health and safety instructions.

- Participate in stock monitoring and contribute to the validation of orders by carrying out counts and checks

Module 2 - Accompany the customer and participate in the commercial attractiveness of the department or sales outlet

- Welcome, inform, advise and serve the customer on the sales floor.

- Showcase products to develop sales.

- Record goods sold and cash in.

Module 3 - Acquire the technical gestures specific to the nature of fresh produce

- Basics of selling fresh produce.

- Basics of stocking a fresh produce department.

Module 4 - Job search activities

In-company training period

• Certification of prior learning

• All audiences

Interest in the job, taste for customer relations

Good representation of the professional activity ( issues, constraints and conditions of exercise)

Good oral communication skills

16 people

• Fully classroom-based training

• Personalised course

• Equipped technical platforms

Positioning prior to entry into training.

Public RSA

Education Nationale certified teachers, Bac +3 trainers with significant experience in adult education, professional lecturers.

Professional file

Positioning test and interview by appointment.

Present yourself with the liaison form from the prescriber (Mission locale, Pôle emploi...).

Job placement: Multi-skilled fresh produce operative

Access for people with disabilities