Multi-skilled Self-Service Cashier/Rayon

Supplying a department or sales outlet

-- Taking charge of goods on receipt, checking them, storing them or transporting them to the sales area.

-- Stocking the department in compliance with layout rules, health and safety instructions.

-- Participating in stock monitoring and helping to validate orders by carrying out counts and checks.

Accompanying customers and contributing to the commercial appeal of the department or sales outlet

-- Welcoming, informing, advising and serving customers on the sales floor.

-- Showcasing products to develop sales.

Performing the various cash desk operations

Practising job search techniques

Module 1 - Knowing the economic and regulatory environment of the retail/wholesale distribution sector

-Know the characteristics of the distribution sector in France

-Know the sales and distribution professions and, in particular, the characteristics of the job of multi-skilled self-service cashier/checkout clerk

-Know the main provisions of commercial legislation

-.be familiar with the main provisions of social legislation

Module 2 - Stocking a department or a sales outlet

-stocking shelves

-knowing and applying the main rules relating to Health and Safety

-preventing risks by practising appropriate gestures and postures

-participating in stock monitoring

Module 3 Contribute to the commercial attractiveness of the department or sales outlet

-showcase products to develop sales

-apply the basic principles of Customer communication: Welcome, inform and serve

-perform checkout operations

Module 4 Professional English for Specific Purposes

Module 5: Raising awareness of eco-citizenship and sustainable development

Module 6: Job Search Techniques 21h

• Certification of prior learning

• All audiences

Good representation of the job

Taste for contact and service

Tonicity, physical aptitude necessary for the demands of the job.

12 people

• Fully classroom-based training

• Group lessons

• Equipped technical platforms
• Unmarked room with video projector

Positioning upstream of entry to training.

Interviews, remediation with the educational referent and/or company referent during training.

Taking into account the satisfaction of beneficiaries during and at the end of training.

Possibility of post-training support.

For beneficiaries with disabilities: possible adaptation of training and certification methods, support by the GRETA-CFA TH referent.

Education Nationale certified teachers, Bac +3 trainers with significant experience in adult training, professional speakers.

Trainers experienced in individualising learning.

Tests at the end of the course (one-off summative assessment) - Attestation of prior learning

Positioning test

Interview

Present yourself with the liaison form from the prescriber (Mission locale, Pôle emploi...).

Integration into employment as:

- Cashier

- Self-service clerk

- Department manager

- Point of sale manager

Access for people with disabilities

Company contacts

Skills-based expertise of its trainers

Training methods that combine the required knowledge with professional action

Success rate: 90%

Integration rate into the target profession: 65%

Recommendation rate: 85%

Interruption rate during training: 10%