CQP Window cleaner specialising in work at height

This sandwich course is eligible for the CPF.

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from 29 Sep 2025 to 3 Jul 2026

At the end of their training, trained professionals will be able to:

- choose the options and methods of intervention according to the task entrusted to them.

- intervene effectively and discreetly while respecting sustainable development and safety constraints

- interact positively with customers and users on sites where the latter are active.

- analyse and report on the quality of their service, including with customers

BC01 - Handling customer relations and passing on information relating to the window cleaning job to the hierarchy

Ensuring the cleanliness of the uniform and equipment in accordance with the standards of the profession in order to reflect a serious and professional image.
Introducing oneself and talking to any interlocutor by adopting an appropriate professional attitude.
Inform customers and users of the nature of the work, the stages, objectives and schedule planned in order to ensure that they understand how the work will be carried out.
Warn users or customers of the possible impact of the work on their safety or organisation, taking into account their constraints, particularly disability situations, to enable them to anticipate the necessary adaptations.

BC02 - Organisational and operational preparation of the window cleaning job(s)

Plan the job(s) in accordance with hierarchical directives, taking into account work orders, deadlines, weather conditions and geographical distances
Carry out an inventory of the surfaces to be cleaned to assess the nature and extent of the soiling, check the feasibility of the job and alert the hierarchy in the event of deviations.
Select equipment, safety equipment by checking their condition and availability, in order to guarantee compliant and safe work.
Secure the work area using appropriate signage in accordance with regulations
Set up the workstation in accordance with safety instructions and ergonomic rules, protecting the premises and property
Ensure, before the site starts, that all safety conditions are met to guarantee the protection of staff and users.

BC03 - Performing professional window-washing techniques

Cleaning windows using so-called "French", "American" or "pole" techniques, complying with protocols, hygiene, safety and MSD prevention rules, in order to obtain a result without streaks or runs.
Check the condition and operation of the PIRL in accordance with the manufacturer's instructions to ensure it is used safely.
Install the PIRL within the safety perimeter in accordance with the technical instructions.
Using the PIRL, applying the appropriate gestures and postures.
Restoring the site after the work and returning the premises to their original state.
Checking the quality of the service, correcting any non-conformities and ensuring the routine maintenance of the equipment.
Accurately completing the end-of-site forms, indicating the times, consumption and anomalies noted in order to pass on the information to the hierarchy for monitoring, invoicing and continuous improvement.

Certification CACES R486 CAT B included

Certificate of professional qualification (CQP) Level 3

Find out more about this qualification (RNCP41326, exact wording of the diploma, name of the certifier, registration date of the qualification) by clicking here.

Maximum total duration of 275 hours
The duration of the course is indicative and will be determined according to your profile.

All audiences

Faithful representation of the job, the conditions under which it is carried out and good motivation to carry it out.

Good written and spoken communication in the French language in simple interaction situations.

Not prone to vertigo.

8 people

Teaching method

Fully classroom-based training

Teaching methods

Personalised course
Group lessons
Combined face-to-face and distance learning
Classroom examination

Equipment

Equipped technical platforms
Unmarked room with video projector

Monitoring and individualisation

Positioning prior to entry into training.

Interviews, remediation with the educational referent and/or company referent during training.

Taking into account beneficiary satisfaction during and at the end of training.

For beneficiaries with disabilities: possible adaptation of training and certification methods, support by the TH referent.

In order to improve the quality of our service, you can send us your suggestions or complaints using the form available on our website.

National Education certified teachers, Bac +3 trainers with significant experience in adult training, professional speakers.

Evaluation experts in the observation and analysis of results (mastery of skills).

Course evaluations (ECF)

Interview with a professional jury

Total price including VAT : 6875.00 €
Hourly rate : 25.00 Hourly rate including VAT: €25.00
. This price is indicative and non-contractual. Depending on your status, this training course may be fully financed. Contact us.

Training is available between 15 and 45 days before the start of the course, depending on the funding body. Please contact us.

From 29 Sep 2025 to 3 Jul 2026.