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 KNOWLEDGE OF PEOPLE - Dealing with aggressive residents - Managing a violent situation

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Nous consulter

This training should enable them to develop the following skills:

-Inquiring themselves to better understand and identify the causes and manifestation of different forms of violence
-Verbalising their feelings and expressing their anxieties
-Developing their listening and dialogue skills
-Distinguishing between real and false problems
-.Defusing conflict situations
-Controlling fear and reactionary aggression
-Better managing and channelling the stress of their interlocutors
-Developing an effective strategy for dealing with threats and verbal and physical aggression.


Aggression in an institution:

- resident aggression

- conflictual relationships

Managing a violent situation:

- forms of violence and types of aggressors

- dealing with aggression

- appropriate responses

- anticipating risky situations

- anxiety

- aggression

- flight

- fear

- repeated or even daily aggressive behaviour

Practical exercise:

- preventing aggression and violence.


  • Statement of skills and/or competencies
Maximum total duration of 7 hours
The duration of the course is indicative and will be determined according to your profile.

  • All audiences

Caregivers working in establishments (nurses, care assistants), staff from other paramedical categories and administrative staff.

Employees in the home help sector.


6 to 10


Teaching method
  • Fully classroom-based training
Teaching methods
  • Group lessons
Equipment
  • Equipped technical platforms
  • Unmarked room with video projector
Monitoring and individualisation

Interviews, remediation with the educational referent and/or the company referent during the course.

Acknowledgement of beneficiary satisfaction during and at the end of the course.

Possibility of post-training support.

For beneficiaries with disabilities: possible adaptation of training and certification methods, support by the TH referent.


Education Nationale certified teachers, Bac +3 trainers with significant experience in adult training, professional speakers.

Trainers experienced in individualising learning.


Tests at the end of training (One-off assessment)

.
Total price including VAT : 140.00 €
Hourly rate : 20.00 €
Hourly rate : 20.00 Hourly rate including VAT: €20.00
. This price is indicative and non-contractual. Depending on your status, this course may be fully financed. Contact us.

Training is available between 15 and 45 days before the start of the course, depending on the funding body. Please contact us.


Nous consulter
Nous consulter

Access for people with disabilities

Accessible to people with disabilities
.

1st training session, we have no Quality indicators.


GRETA-CFA Alpes Provence

Laetitia LEULLIETTE
Co-ordinator
T. 04 92 61 46 29
Mèl
Sonia JOLLY
Disability Officer
T. 06 25 56 24 45
Mèl

Lycée des métiers de l'hôtellerie-restauration des Alpes Provençales Paul Arène
13 avenue du stade
Quartier Beaulieu
04200 Sisteron
Accessible to people with disabilities.

GRETA-CFA Alpes Provence

Laetitia LEULLIETTE
Co-ordinator
T. 04 92 61 46 29
Mèl
Sonia JOLLY
Disability Officer
T. 06 25 56 24 45
Mèl
Lycée des métiers de l'hôtellerie-restauration des Alpes Provençales Paul Arène
13 avenue du stade
Quartier Beaulieu
04200 Sisteron
Accessible to people with disabilities.

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Réseau Formation Professionnelle
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