CléA - Socle de connaissances et de compétences professionnelles Field 3 - Use common digital information and communication techniques Use the email function

The aim is to acquire the following professional skills:
-Use and manage an email and contact file / Open and close an email or attached document / Create, write and send an email / Open, insert an attachment.

- Using and managing email (Webmail)

- Using and distinguishing between Webmail or email software (Outlook...)

- Sending, reading and replying to a message

- Sending/receiving files as attachments

- Managing your address book

- Creating folders to file your messages

- Respecting good usage practices (netiquette....)

- Using and managing email

- Discovering the world of email

- Communicating easily: Managing the text of a message; Inserting attachments in a message;

Consulting and replying to messages; Attachments; Forwarding a message; Printing messages; Deleting a message

- Automatically archiving messages
- Organising messages

- Managing contacts
- Organising your schedule : Calendar in Outlook; Managing appointments; Recurring items; Managing meetings; Printing the calendar and its items; Layout of print styles; Calendar as a web page

- Managing the "tasks" and "notes" functions: Creating and managing a task; Managing and displaying notes

- Finding out even more: Folder management; Search folders; Managing items and categories; Customising the display; Saving an item in the diary; Customising menus; Sharing a folder

- Absence management.

Assessment criteria

- Successful connection and disconnection to a mailbox. The different folders in a mailbox are identified and explained (messages sent, received, deleted, outbox, drafts, junk mail...).

- The search for contacts and creation of a new contact is effective.

- The email or attached document is opened, read and then closed.

- A new message or a reply to a message is sent to one or more recipients. The body of the message is entered correctly.

- The attachment received is opened correctly and the location of the attachment is located. It is inserted correctly in the message.

• CléA certification

More information about this certification (RS5080, exact wording of the diploma, name of the certifier, certification registration date) by clicking here.

• All audiences

Reading, writing and arithmetic. The areas of skills acquired are validated during the prior assessment and are capitalised on with a view to the Socle de Connaissances et de Compétences Professionnelles certification. A period of 5 years is allowed between the prior assessment of the skills acquired and the appearance before the certification panel.

8 people

• Fully classroom-based training

• Personalised course

• Unmarked room with video projector

Positioning upstream of training entry.

Interviews, remediation with the educational referent and/or company referent during training.

Taking into account beneficiary satisfaction during and at the end of training.

Possibility of post-training support.

Education Nationale certified teachers, Bac +3 trainers with significant experience in adult training, professional speakers.

Trainers experienced in individualising learning.

Professional project

Access for people with disabilities