CléA - Socle de connaissances et de compétences professionnelles Field 3 - Use common digital information and communication techniques Use the email function

The aim is to acquire the following professional skills:
-Use and manage an email and contact file / Open and close an email or attached document / Create, write and send an email / Open, insert an attachment.

- Using and managing email (Webmail)

- Using and distinguishing between Webmail or email software (Outlook...)

- Sending, reading and replying to a message

- Sending/receiving files as attachments

- Managing your address book

- Creating folders to file your messages

- Respecting good usage practices (netiquette....)

- Using and managing email

- Discovering the world of email

- Communicating easily: Managing the text of a message; Inserting attachments in a message;

Consulting and replying to messages; Attachments; Forwarding a message; Printing messages; Deleting a message

- Automatically archiving messages
- Organising messages

- Managing contacts
- Organising your schedule : Calendar in Outlook; Managing appointments; Recurring items; Managing meetings; Printing the calendar and its items; Layout of print styles; Calendar as a web page

- Managing the "tasks" and "notes" functions: Creating and managing a task; Managing and displaying notes

- Finding out even more: Folder management; Search folders; Managing items and categories; Customising the display; Saving an item in the diary; Customising menus; Sharing a folder

- Absence management.

Assessment criteria

- Successful connection and disconnection to a mailbox. The different folders in a mailbox are identified and explained (messages sent, received, deleted, outbox, drafts, junk mail...).

- The search for contacts and creation of a new contact is effective.

- The email or attached document is opened, read and then closed.

- A new message or a reply to a message is sent to one or more recipients. The body of the message is entered correctly.

- The attachment received is opened correctly and the location of the attachment is located. It is inserted correctly in the message.

• CléA certification

More information about this certification (RS5080, exact wording of the diploma, name of the certifier, certification registration date) by clicking here.

• All audiences

Reading, writing and arithmetic. The areas of skills acquired are validated during the prior assessment and are capitalised on with a view to the Socle de Connaissances et de Compétences Professionnelles certification. A period of 5 years is allowed between the prior assessment of the skills acquired and the appearance before the certification panel.

• Fully classroom-based training

• Personalised course

• Unmarked room with video projector

Trainers experienced in the individualisation of learning.

Expert assessors in the observation and analysis of results (mastery of skills).

Registration pack to be collected from GRETA-CFA, placement test and interview by appointment.

Present yourself with the liaison form from the prescriber (Mission locale, Pôle emploi...).

Access for people with disabilities