CCP2 Handle administrative operations related to commercial management and human resources - TP Assistant Secretary

The holder of this CCP, which is a component of the "Accounting Secretary" and "Assistant Secretary" TPs, will be able to:

- carry out various administrative and commercial management tasks and liaise with clients and external service providers;

- contribute to the monitoring of operations and projects by collecting information to complete monitoring tables and produce statistics;

- participate in the administrative monitoring of staff.

- Administration and monitoring of purchases and sales;

- Management of current material resources and relations between the users and service providers concerned;

- Responding to customer requests for information and handling routine complaints and first-level administrative or commercial disputes

- Routine administrative monitoring of staff;

- Drawing up and updating business activity monitoring tables, decision support tools.

- Cross-disciplinary skills for the typical activity:

- Checking the conformity of production;

- Using information and communication technologies;

- Using specific software for payroll management;

- Using common office software;

- Linguistic and mathematical performance related to the exercise of the profession.

• Certificate of Professional Competence (CCP) Level 4

Find out more about this qualification (RNCP36804, exact wording of the diploma, name of the certifier, registration date of the qualification) by clicking here.

• All audiences

Year 11, 12 or equivalent.

A good sense of organisation and autonomy.

Already has a knowledge of company organisation, is interested in company life and has a positive outlook.

10 people

• Fully classroom-based training

• Group lessons

• Room equipped with networked computer workstations

For beneficiaries with disabilities: possible adaptation of the training and certification procedures, support from the GRETA-CFA's TH referent.

Positioning upstream of entry into training.

Interviews, remediation with the educational referent and/or company referent during training.

Trainers with experience in individualised learning.

Teachers certified by the French Education Nationale, Bac +3 trainers with significant experience in adult training, professional speakers.

Tests at the end of training (one-off assessment)

Course evaluations (ECF)

Professional portfolio

Interview with a professional jury

Contact us to register for a meeting.

Prepare for the CCPs making up the "Accounting Secretary" and "Assistant Secretary" TPs.

Access for people with disabilities

- learning activities based as closely as possible on professional working conditions.

- a personalised programme at the heart of a group learning system.

- validation throughout the support programme based on individual progress.

- TOSA certification offered for WORD, EXCEL and/or DIGITAL Skills adding to the employability of trainees at the end of the course.