Acquire skills relating to complex diagnostic, preventive and corrective maintenance activities on vehicles equipped with internal combustion, hybrid and electric powertrains:
- complex preventive and corrective maintenance of vehicles;
- complex diagnosis of mechanical systems, powertrains and electronically managed, multiplexed systems and powertrain components of electric and hybrid vehicles;
- customer reception and follow-up;
- organisation of the after-sales workshop;
- marketing of services and products.
with ongoing consideration of the following imperatives:
- occupational health/safety imperative: this involves safeguarding people's health and ensuring the prevention of occupational hazards;
- environmental imperative: this involves applying current environmental standards;
- quality imperative: this involves contributing to the constant improvement of customer satisfaction by applying internal company procedures.
Vocational teaching modules:
BC01 - Carry out the diagnosis of vehicle systems
- Identify the malfunction
- Rank the hypotheses
- Apply a test and measurement protocol
- Propose corrective solutions adapted to economic, environmental and regulatory constraints
BC02 - Handle customer relations and the marketing of vehicle after-sales products and services
- Apply the principles of after-sales customer relations
- Market after-sales products and services
BC03 - Organise vehicle maintenance activities
- Planning and monitoring operations
- Monitoring aftersales performance indicators
- Contributing to the professional development of the team
BC04 - Carrying out corrective maintenance on vehicles
- Preparing a corrective operation
- Bringing systems up to standard
General education modules: French-communication; Mathematics; Physics and chemistry; English
Find out more about this qualification (RNCP41864, exact wording of the diploma, name of the certifier, registration date of the qualification) by clicking here.
Bac technologique (STI) ou général scientifique ou professionnel (MVA) ou niveau IV et 3 ans d'expérience professionnelle
5 people
Positioning prior to entry into training.
Interviews, remediation with the educational referent and/or company referent during training.
Taking into account beneficiary satisfaction during and at the end of training.
For beneficiaries with disabilities: possible adaptation of training and certification methods, support by the TH referent.
In order to improve the quality of our service, you can send us your suggestions or complaints using the form available on our website.
Education Nationale certified teachers, Bac +3 trainers with significant experience in adult education, professional lecturers.
Tests at the end of training (one-off assessment)
In-course assessment (CCF)
Positioning test by appointment.
Interview by appointment.
Applications on Parcoursup.
Training is available between 15 and 45 days before the start of the course, depending on the funding body. Please contact us.
The holder of this diploma can then work in manufacturers' networks (level 1 and 2 approved repairers) and independent players (car repair mechanics (MRA), car centres, fast repairers and tyre specialists)
Access the following professions:
- diagnostic technician;
- after-sales customer adviser;
- workshop team leader;
- workshop manager.
Continuing your studies with a professional licence
Access for people with disabilities
Accessible to people with disabilitiesTransport
Métro line 2: Rond du prado station
Bus line 22S: Ste Anne station
These apprenticeship contract places are integrated into a class that comes under initial training (made up of pupils with school status) and are subject to enrolment at the lycée.
The training is accessible as an apprenticeship from the second year of the diploma and after at least a first year as a pupil at the school.
First training session, we do not have Quality indicators.
GRETA-CFA Marseille Méditerranée
GRETA-CFA Marseille Méditerranée
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