BTS Insurance

At the end of their training, holders of the BTS Assurance will be able to:

- provide customers (companies or individuals) with their expertise and advice at any stage in the life of the contract, both for the sales proposal and for the management of contracts and claims.

- to rely on and use digital information and communication media to build and communicate advice and assistance effectively.

- to work as part of a team to provide the best and most technical response to the expectations of a better informed and more demanding customer base.

Sales development and contract management

- reception and identification of customer or prospect needs
- customer follow-up and contract management
- sales development, prospecting and sales of insurance contracts and
associated services, banking and financial products

Associated knowledge : the fundamentals of insurance, property and liability insurance, provident insurance, insurance savings, health insurance, banking techniques, mathematical and financial tools, the fundamentals of communication

The management of claims and benefits

- receiving customers in a claims situation

- investigating the claims file and paying benefits

Associated skills : those set out above and conducting interviews, legal and economic knowledge, management

Digital communication, use of the information system and digital tools

- management of the information system and databases, use of collaborative working tools

- use and management of professional digital documentation

- communication via professional social networks

- Responsible and controlled use of digital tools

Associated skills : digital and technological knowledge, typology and organisation of information systems, security procedures, digital applications, ...

General culture and expression

- Quality of language and written and oral communication: listening, comprehension, adapting to interlocutors, identifying points of view, ...

Foreign Modern Language

- Good level of written and oral professional communication in English (level B2 of the European Framework of Reference for Languages)

• Diploma from the Ministry of National Education and Youth Level 5 (BTS)

Find out more about this qualification (RNCP35473, exact wording of the diploma, name of the certifier, registration date of the qualification) by clicking here.

• All audiences

Technological (STMG) or general or vocational baccalaureate or level 4 and/or 3 years' professional experience.

6 apprenticeship places

• Fully classroom-based training

• Group lessons

• Equipped technical platforms
• Room equipped with networked computer workstations
• Unmarked room with video projector

Positioning prior to entry into training.

For beneficiaries with disabilities: possible adaptation of training and certification procedures, support from the CFA de l'Académie de Nice's disability advisor.

Education Nationale certified teachers, Bac +3 trainers with significant experience in adult education, professional lecturers.

In-course assessment (CCF)

Tests at the end of training (One-off assessment)

Study of the application by the Lycée Audiberti - Antibes

Applications on Parcoursup.

In apprenticeship: The course is available within a minimum of 48 hours, subject to validation of your application and availability of places, as well as the position in the company (diploma compliance), until the end of the 1st month in which the course starts.

Fit into the job:

- in positions as Customer Adviser, Insurance and Savings Adviser, Teleconsultant in a brokerage firm, in product and service distribution functions in branches or within specialised platforms, whether in property and liability insurance or personal insurance, particularly savings and provident schemes.

- in management adviser, insurance benefits manager and claims manager positions, in brokerage firms or general agencies, in contract management functions from risk acceptance and pricing through to assumption of responsibility, compensation and claims settlement.

Continuation of studies in a professional Bachelor's degree in Insurance, Banking, Finance and possibly in Master's degrees 1 and 2.

Access for people with disabilities

The establishment has been restructured: one building dedicated to higher education courses, another to high school students, a CDI, alongside a garden with a green theatre

Catering

A restaurant and cafeteria

Bakeries, snack bars, restaurants and food shops nearby

Transport

By train: Juan les Pins station 5 minutes away and Antibes station 30 minutes away

By bus: ENVIBUS lines 1 and 6

Our indicators can be consulted on the website : cliquez ici