Welcoming people with disabilities

Accessibility for people with disabilities is a major cause in France: "in establishments open to the public with a capacity of more than two hundred people, the employer must implement training in welcoming and supporting people with disabilities for professionals in contact with users and customers" (Ratification Act of 5 August 2015 on the obligation to train reception staff, article L. 4142-3-1).

At the end of the training, the person should be able to:

-Define disability, know and understand the specific features of the different types of disability ;

-Include their actions in a global approach, understand the ethics and regulations relating to disability;

- Adapt their reception and behaviour to the reception of people with disabilities depending on the type of disability;

1. DEFINING DISABILITY AND KNOWING THE MAIN TYPES OF DISABILITY

1.1. Definitions of disability

1. 2. Key figures and main types of disability

2. INCLUDING YOUR ACTS IN A GLOBAL APPROACH, UNDERSTANDING ETHICAL AND REGULATORY PRINCIPLES

2.1. Legislation, main players, main status

2.2. Inclusive society

2.3. Accessibility

2.4. Prejudice / stereotype / discrimination

3. ADAPTING OUR RECEPTION AND BEHAVIOUR TO DIFFERENT TYPES OF DISABILITY

• Certification of prior learning

• All audiences

Training/professional experience :

Not applicable.

Equipment :

Access to a computer (with sound), Internet access.

• Fully distance learning

• Personalised course

• Room equipped with networked computer workstations

Asynchronous distance learning = autonomy in the organisation and pace of work

Work psychology consultants.

Positioning and knowledge assessment tests

Contact us for a quote

Exercer dans une structure accueillant du public

Access for people with disabilities

100% distance learning

Training available on the E-Greta Moodle learning platform.