Barman

The Barman welcomes customers and ensures a high-quality customer experience. They advise customers on drinks and help to create a lively atmosphere in the venue. They work independently to set up the bar, prepare and serve drinks, and implement measures to ensure health and safety within the venue. They contribute to the development and evolution of the drinks menu by creating new drinks tailored to the needs of the venue’s customers, as well as helping to create the venue’s atmosphere. They handle billing and take payment from customers. They are also responsible for taking orders, managing stock and ensuring restocking.

Key activities:

1. Welcoming customers and selling drinks and accompanying products Serving in the dining room or at the bar Monitoring service quality and preventing high-risk situations Setting up and preparing products Managing and stocking products, consumables and equipment Receiving, checking and stocking products Monitoring customer trends and expectations

1. Welcoming customers and selling drinks and accompanying products
2. Serving customers in the dining area or at the counter
3. Monitoring service quality and preventing risky situations
4. Setting up and preparing products
5. Managing and stocking products, consumables and equipment
6. Receiving, checking and stocking products
7. Monitoring trends and customer expectations

RNCP39345BC01 – Providing and optimising customer reception and service at the bar

• Welcoming and advising customers at the bar or in the dining area, in French and English, adapting one’s communication style accordingly.
• Promote and sell products by suggesting appropriate pairings of drinks and accompaniments.
• Prepare the equipment and areas required for service in accordance with regulations.
• Serve drinks and accompaniments, ensuring the quality of service and compliance with payment procedures.
• Work in coordination with the team in accordance with the division of tasks.
• Ensure customer satisfaction, handle complaints and provide appropriate responses.
• Prevent risky behaviour and ensure the safety of people and property.

RNCP39345BC02 – Ensure the preparation and availability of drinks and accompanying products served at the bar

• Prepare the products required for service in accordance with expected footfall and in compliance with health and food safety regulations.
• Prepare various types of drinks and accompanying products in accordance with technical specifications and the establishment’s standards.
• Ensure the cleaning and maintenance of areas, materials and equipment in accordance with current protocols.
• Manage stock and supplies to ensure the availability of products and consumables.
• Receive, check and store goods, reporting any anomalies and adhering to safety procedures.

RNCP39345BC03 – Support the development of the product range and the improvement of the customer experience at the bar

• Gather and analyse market trends and customer expectations using various sources of information.
• Study consumption habits and customer profiles in order to propose changes to the product range.
• Develop new drinks or accompanying products, ensuring their quality, appeal and profitability.
• Propose and help organise activities, events or atmospheres tailored to customers’ expectations and the venue’s resources.
• Contribute to the continuous improvement of the customer experience and the promotion of the bar’s offering.

• Professional qualification awarded by the CPNE-HCR Level 4

Further information on this qualification (RNCP39345, exact title of the qualification, name of the awarding body, date of registration of the certification) by clicking here.

Maximum total duration of 875 hours, including 420 hours in a company and 455 hours at the training centre.
The duration of the course is indicative and will be determined according to your profile.

• All audiences

The course is open to people who do not yet have any professional experience in front-of-house or bar service. Candidates must be able to read and understand written French, and express themselves correctly in French when working as part of a team and with customers.  The training course is open to people who do not yet have any professional experience in front-of-house or bar service. Candidates must be able to read and understand written French and express themselves correctly in French in order to work as part of a team and with customers.

12 people

Teaching method

• Mixed training

Teaching methods

• Personalised course
• Group lessons
• Combined face-to-face and distance learning
• Classroom examination

Equipment

• Resource centre
• Equipped technical platforms
• Room equipped with networked computer workstations
• Plateforme Learning Management System
• Unmarked room with video projector

Monitoring and individualisation

Positioning upstream of training entry.

Interviews, remediation with the educational referent and/or company referent during training.

Taking account of beneficiary satisfaction during and at the end of training.

Possibility of post-training support.

For beneficiaries with disabilities: possible adaptation of training and certification methods, support by the TH referent.

In order to improve the quality of our service, you can send us your suggestions or complaints using the form available on our website.

National Education certified teachers, Bac +3 trainers with significant experience in adult education, professional contributors.

Expert assessors in the observation and analysis of results (mastery of skills).

Experienced trainers in the individualisation of learning.

Tests at the end of the course (One-off assessment)

Interview with a professional jury

Total price incl. VAT : 6825.00 €
Hourly rate incl. VAT : 15.00 Hourly rate including VAT: €15.00
. This price is indicative and non-contractual. Depending on your status, this training course may be fully financed. Contact us.

Positioning test by appointment.

Interview by appointment.

Apprenticeship training: Training is available within a minimum of 48 hours, subject to validation of your application and the position in the company (diploma compliance), until the end of the 1st month in which the action begins.

Contact us to register for a meeting.

Holders of the TFP Barman qualification may work in businesses within the Hotels, cafés and restaurants (HCR), whose main activities involve the provision of accommodation and/or meals and/or drinks and, where applicable, associated services.

Types of jobs available:

• Barman
• Head barman
• Work in businesses in the following sectors: cafés, bars, brasseries and restaurants

Access for people with disabilities

Accessible to people with disabilities
. Lift keys available from school reception

Hosting

No hosting on this site

Catering

In-house snack bar at the lycée - Application restaurant and/or in-house brasserie outside school holidays only - Canteen in the Camus-Galliéni school complex

Transport

CAVEM and Varlib bus routes

Les internautes ont également consulté :
CS - Certificat de spécialisation Métiers du bar (Ex Mention Complémentaire) - Fréjus

The centre’s added value: spacious technical facilities, high-quality equipment replaced annually, and input from professional bartenders

As this is the first training session, we do not yet have any quality indicators.

This training course is EKONEA-certified. It meets the sector’s expectations regarding the ecological transition of businesses.