The Bachelor Personal Banking and Insurance Customer Advisor aims to train students to master the fundamentals of the job of sales advisor in the personal market and banking culture for retail banking activities (including in support functions or non-commercial entities).
At the end of this course, students will be able to:
Mastering day-to-day banking (72h)
Means of payment and associated services - Banking law and liability
Managing customer relations in a multi-channel environment(56h30)
"Winning" culture - Commercial negotiation - Managing incivilities
Digital writing - Ability to act with agility - Relational skills - Sharing best practice
Comprehending personal taxation(44h)
Rules for determining income - General tax calculation scheme - Reporting obligations
General principles of taxation - Customer characterisation via tax returns. Customer" characterisation via tax returns and tax notices
Making the most of commercial contacts
Mastering the "Savings" range (74h)
Bank savings -. Macroeconomic and financial culture
Financial savings - Life insurance savings
Implementing financing techniquest (46h)
Individual financing techniques - Project analysis and set-up
Putting together the financing file
Insurance advice(73h30)
The AERAS agreement - Insurance essentials(73h30)
The AERAS agreement - Insurance essentials(73h30)
The AERAS agreement - Insurance essentials(73h30)
The AERAS agreement - Insurance essentials(73h30)
The AERAS agreement - Insurance essentials Les essentiels de l'Assurance - Socle Assurance - Domaine Assurances
Compléments Alternance (54h30)
Présentation du parcours et lancement de la promotion - AMF - Connaissance du Groupe Crédit Agricole
Oral de synthèse - Révision des examens
Find out more about this qualification (RNCP35964, exact wording of the diploma, name of the certifier, registration date of the qualification) by clicking here.
Level 5 (BTS DUT) in the specialist field or in the Tertiary field "Management - Accounting - Administration"
12 people
For disabled beneficiaries: possible adaptation of training and certification procedures, support from the disabled person's adviser.
Education Nationale certified teachers, Bac +3 trainers with significant experience in adult education, professional lecturers.
Coursework assessment (CCF)
End-of-course tests (One-off assessment)
Professional portfolio
Contact us by email
Apprenticeship training: Training is available within a minimum of 48 hours, subject to validation of your application and the position in the company (diploma compliance), until the end of the 1st month in which the action begins.

Insertion into employment in:
Jobs held in a bank branch.
Access for people with disabilities
Accessible to people with disabilitiesThe establishment has been restructured: one building dedicated to higher education courses, another to high school students, a CDI, alongside a garden with a green theatre
Catering
A restaurant and cafeteria
Bakeries, snack bars, restaurants and food shops nearby
Transport
By train: Juan les Pins station 5 minutes away and Antibes station 30 minutes away
By bus: ENVIBUS lines 1 and 6
Close links with companies for a proven work-linked learning approach.
1st training session, we have no Quality indicators.
GIP FIPAN
GIP FIPAN
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