BAC PRO AGORA - Assistance with the management of organisations and their activities

The professional holding the baccalaureate will be able to:

- provide support to a manager of a small structure, to one or more executives by carrying out interface, coordination and organisation tasks in the administrative field.

- provide assistance in managing relations with third parties (customers, users, members, suppliers, service providers) in keeping with the organisation's image and values

- act as an interface between the organisation's various internal players.

- engage a service for information, making an appointment, requesting an estimate, sending an invoice;

- place administrative action at the heart of information systems enabling management information to be identified, collected, processed and controlled so that it can be made available to decision-makers;

- participate in the organisation and material management of a department or entity.

BC01 - Managing relations with customers, users and members

- Identifying requests and providing an appropriate response

- Producing, in a digital environment, appropriate communication media

- Ensuring the administrative follow-up of promotional and canvassing operations

- Applying internal procedures for handling "customer" relations

- Monitoring the recording of sales invoices, reporting any anomalies identified

-Applying the appropriate means of protection and security to data recorded or extracted

- Ensuring the organisation's digital visibility (via social networks, website, etc.)

-Applying the appropriate means of protection and security to data recorded or extracted

-Applying the appropriate means of protection and security to data recorded or extracted

- Ensuring the organisation's digital visibility (via social networks, website, ...)

BC02 - Organising and monitoring production activity (of goods or services)

- Applying internal procedures for managing supplies and stocks

- Monitoring the recording of purchase invoices, cash movements

- Updating internal databases required for production activity

- Taking into account regulatory constraints relating to the organisation's production activity

- Providing updated activity schedules

- Applying current procedures for paying suppliers, Updating staff information databases

- Organising training courses

- Scheduling staff attendance times and holidays

- Organising staff travel

- Checking expense statements

- Determining the elements required to draw up pay slips

- Keeping track of payroll-related records

- Updating and distributing social information to staff

- Using simple document layout functions to meet a distribution objective

- Drafting professional writings related to the organisation's social activity

BC04 - Prevention-health-...environnement

BC05 - Économie-droit

BC06 - Mathématiques

BC07 - Langue vivante A

BC08 - Langue vivante B

BC09 - Français

BC10 - Histoire-géographie

BC11 - Applied arts and artistic culture

BC12 - Physical education and sport (for apprentices)

• Diploma from the Ministry of National Education and Youth Level 4

Find out more about this qualification (RNCP40705, exact wording of the diploma, name of the certifier, registration date of the qualification) by clicking here.

• All audiences

BEP, CAP in the field or first general or equivalent professional experience.

2 people

• Fully classroom-based training

• Personalised course
• Group lessons
• Classroom examination

• Equipped technical platforms
• Room equipped with networked computer workstations
• Unmarked room with video projector

Positioning prior to entry into training.

Interviews, remediation with the educational referent and/or company referent during training.

Taking into account beneficiary satisfaction during and at the end of training.

For beneficiaries with disabilities: possible adaptation of training and certification methods, support by the TH referent.

In order to improve the quality of our service, you can send us your suggestions or complaints using the form available on our website.

Education Nationale certified teachers, Bac +3 trainers with significant experience in adult education, professional lecturers.

Tests at the end of training (one-off assessment)

In-course assessment (CCF)

Positioning test by appointment.

Interview by appointment.

Training is available between 15 and 45 days before the start of the course, depending on the funding body. Please contact us.

Jobs accessible after training

management assistant - administrative management agent - employee, secretary or administrative agent

and possibly after specialisation in the company

secretary/legal assistant - secretary-medical assistant - rental management assistant - logistics transport administrative agent - co-ownership management employee - secretary/human resources assistant - town hall secretary - secretary/accounting assistant.

Possible further studies in tertiary BTS:

- BTS Gestion de la Petite et Moyenne Entreprise

- BTS Comptabilité et Gestion des Organisations

- BTS Management Commercial Opérationnel

- BTS Support à l'Action Managériale

- BTS Négociation et digitalisation de la relation "Clients"

- BTS Technico-Commercial

Access for people with disabilities

Transport

Métro line 2: Rond du prado station
Bus line 22S: Ste Anne station

These apprenticeship contract places are integrated into a class that comes under initial training (made up of pupils with school status) and are subject to enrolment at the lycée. 

The training is accessible as an apprenticeship from the second year of the diploma and after at least a first year as a pupil at the establishment.

First training session, we do not have Quality indicators.