The professional holding the baccalaureate will be able to:
- provide support to a manager of a small structure, to one or more executives by carrying out interface, coordination and organisation tasks in the administrative field.
- provide assistance in managing relations with third parties (customers, users, members, suppliers, service providers) in keeping with the organisation's image and values
- act as an interface between the organisation's various internal players.
- engage a service for information, making an appointment, requesting an estimate, sending an invoice;
- place administrative action at the heart of information systems enabling management information to be identified, collected, processed and controlled so that it can be made available to decision-makers;
- participate in the organisation and material management of a department or entity.
The course is organised into several skill modules, enabling step-by-step progression. It alternates between theoretical input, practical exercises and assessment sessions to promote hands-on, progressive learning.
BC01 – Managing relationships with customers, service users and members
BC02 - Organising and monitoring production activities (of goods or services)
BC03 - Administer staff
BC04 - Health, Safety and Environment
BC05 - Economics and Law
BC06 - Mathematics
BC07 - Modern Language A
BC08 - Modern Language B
BC09 - French
BC10 - History and Geography
BC11 - Applied Arts and Artistic Cultures
BC12 - Physical Education and Sport (for apprentices)
Throughout the programme, learners receive personalised support with regular monitoring by the teaching team and progress reviews to tailor learning to each individual’s needs.
A work placement also enables students to develop professional skills in a real-world setting.
Skills are assessed progressively through role-plays, practical exercises, professional projects and assessments carried out throughout the course.
Our teaching methodology prioritises a practical, work-focused approach: case studies, role-plays, practical scenarios and collaborative activities enable learners to learn in conditions that closely resemble the real working world.
Find out more about this qualification (RNCP40705, exact wording of the diploma, name of the certifier, registration date of the qualification) by clicking here.
BEP, CAP in the field or first general or equivalent professional experience.
2 people
Positioning prior to entry into training.
Interviews, remediation with the educational referent and/or company referent during training.
Taking into account beneficiary satisfaction during and at the end of training.
For beneficiaries with disabilities: possible adaptation of training and certification methods, support by the TH referent.
In order to improve the quality of our service, you can send us your suggestions or complaints using the form available on our website.
Education Nationale certified teachers, Bac +3 trainers with significant experience in adult education, professional lecturers.
Assessments are organised throughout the course and at the end of the programme, in accordance with the qualification framework. Assessment tests may take the form of in-course assessments (CCF) and/or final examinations.
Support with exam preparation is provided throughout the course to help candidates succeed.
This qualification is awarded following validation by the academic examination board.
If a candidate fails the qualification, they retain credit for the modules they have passed and may retake the remaining examinations at a later date. The modules passed remain valid for 5 years
Positioning test by appointment.
Interview by appointment.
Training is available between 15 and 45 days before the start of the course, depending on the funding body. Please contact us.

Jobs accessible after training
management assistant - administrative management agent - employee, secretary or administrative agent
and possibly after specialisation in the company
secretary/legal assistant - secretary-medical assistant - rental management assistant - logistics transport administrative agent - co-ownership management employee - secretary/human resources assistant - town hall secretary - secretary/accounting assistant.
Possible further studies in tertiary BTS:
- BTS Gestion de la Petite et Moyenne Entreprise
- BTS Comptabilité et Gestion des Organisations
- BTS Management Commercial Opérationnel
- BTS Support à l'Action Managériale
- BTS Négociation et digitalisation de la relation "Clients"
- BTS Technico-Commercial
Access for people with disabilities
Accessible to people with disabilitiesTransport
Métro line 2: Rond du prado station
Bus line 22S: Ste Anne station
These apprenticeship contract places are integrated into a class that comes under initial training (made up of pupils with school status) and are subject to enrolment at the lycée.
The apprenticeship is available from the second year of the diploma and after at least a first year as a student at the school.
First training session, we do not have Quality indicators.
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