BAC PRO AGORA - Assistance with the management of organisations and their activities

The professional holding the baccalaureate will be able to:

- provide support to a manager of a small structure, to one or more executives by carrying out interface, coordination and organisation tasks in the administrative field.

- provide assistance in managing relations with third parties (customers, users, members, suppliers, service providers) in keeping with the organisation's image and values

- act as an interface between the organisation's various internal players.

- engage a service for information, making an appointment, requesting an estimate, sending an invoice;

- place administrative action at the heart of information systems enabling management information to be identified, collected, processed and controlled so that it can be made available to decision-makers;

- participate in the organisation and material management of a department or entity.

BC01 - Managing relations with customers, users and members

- Identifying requests and providing an appropriate response

- Producing, in a digital environment, appropriate communication media

- Ensuring the administrative follow-up of promotional and canvassing operations

- Applying internal procedures for handling "customer" relations

- Monitoring the recording of sales invoices, reporting any anomalies identified

-Applying the appropriate means of protection and security to data recorded or extracted

- Ensuring the organisation's digital visibility (via social networks, website, etc.)

-Applying the appropriate means of protection and security to data recorded or extracted

-Applying the appropriate means of protection and security to data recorded or extracted

- Ensuring the organisation's digital visibility (via social networks, website, ...)

BC02 - Organising and monitoring production activity (of goods or services)

- Applying internal procedures for managing supplies and stocks

- Monitoring the recording of purchase invoices, cash movements

- Updating internal databases required for production activity

- Taking into account regulatory constraints relating to the organisation's production activity

- Providing updated activity schedules

- Applying current procedures for paying suppliers, Updating staff information databases

- Organising training courses

- Scheduling staff attendance times and holidays

- Organising staff travel

- Checking expense statements

- Determining the elements required to draw up pay slips

- Keeping track of payroll-related records

- Updating and distributing social information to staff

- Using simple document layout functions to meet a distribution objective

- Drafting professional writings related to the organisation's social activity

BC04 - Prevention-health-...environnement

BC05 - Économie-droit

BC06 - Mathématiques

BC07 - Langue vivante A

BC08 - Langue vivante B

BC09 - Français

BC10 - Histoire-géographie

BC11 - Applied arts and artistic culture

BC12 - Physical education and sport (for apprentices)

• Diploma from the Ministry of National Education and Youth Level 4

Find out more about this qualification (RNCP40705, exact wording of the diploma, name of the certifier, registration date of the qualification) by clicking here.

• All audiences

BEP, CAP in the field or first general or equivalent professional experience.

2

• Fully classroom-based training

• Group lessons

• Room equipped with networked computer workstations
• Unmarked room with video projector

Positioning upstream of training entry.

Taking account of beneficiary satisfaction during and at the end of training.

Possibility of post-training support.

For beneficiaries with disabilities: possible adaptation of training and certification methods, support by the GRETA-CFA TH referent.

Education Nationale certified teachers, Bac +3 trainers with significant experience in adult education, professional lecturers.

Coursework assessment (CCF)

Interview by appointment.

Positioning test by appointment.

Jobs accessible after training

management assistant - administrative management agent - employee, secretary or administrative agent

and possibly after specialisation in the company

secretary/legal assistant - secretary-medical assistant - rental management assistant - logistics transport administrative agent - co-ownership management employee - secretary/human resources assistant - town hall secretary - secretary/accounting assistant.

Possible further studies in tertiary BTS:

- BTS Gestion de la Petite et Moyenne Entreprise

- BTS Comptabilité et Gestion des Organisations

- BTS Management Commercial Opérationnel

- BTS Support à l'Action Managériale

- BTS Négociation et digitalisation de la relation "Clients"

- BTS Technico-Commercial

Access for people with disabilities

New training for 2022.

Pre-registration via the Netyparéo portal:

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Our indicators can be consulted on the site:

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