The professional holding the baccalaureate will be able to:
- provide support to a manager of a small structure, to one or more executives by carrying out interface, coordination and organisation tasks in the administrative field.
- provide assistance in managing relations with third parties (customers, users, members, suppliers, service providers) in keeping with the organisation's image and values
- act as an interface between the organisation's various internal players.
- engage a service for information, making an appointment, requesting an estimate, sending an invoice;
- place administrative action at the heart of information systems enabling management information to be identified, collected, processed and controlled so that it can be made available to decision-makers;
- participate in the organisation and material management of a department or entity.
BC01 - Managing relations with customers, users and members
- Identifying requests and providing an appropriate response
- Producing, in a digital environment, appropriate communication media
- Ensuring the administrative follow-up of promotional and canvassing operations
- Applying internal procedures for handling "customer" relations
- Monitoring the recording of sales invoices, reporting any anomalies identified
-Applying the appropriate means of protection and security to data recorded or extracted
- Ensuring the organisation's digital visibility (via social networks, website, etc.)
-Applying the appropriate means of protection and security to data recorded or extracted
-Applying the appropriate means of protection and security to data recorded or extracted
- Ensuring the organisation's digital visibility (via social networks, website, ...)
BC02 - Organising and monitoring production activity (of goods or services)
- Applying internal procedures for managing supplies and stocks
- Monitoring the recording of purchase invoices, cash movements
- Updating internal databases required for production activity
- Taking into account regulatory constraints relating to the organisation's production activity
- Providing updated activity schedules
- Applying current procedures for paying suppliers, Updating staff information databases
- Organising training courses
- Scheduling staff attendance times and holidays
- Organising staff travel
- Checking expense statements
- Determining the elements required to draw up pay slips
- Keeping track of payroll-related records
- Updating and distributing social information to staff
- Using simple document layout functions to meet a distribution objective
- Drafting professional writings related to the organisation's social activity
BC04 - Prevention-health-...environnement
BC05 - Économie-droit
BC06 - Mathématiques
BC07 - Langue vivante A
BC08 - Langue vivante B
BC09 - Français
BC10 - Histoire-géographie
BC11 - Applied arts and artistic culture
BC12 - Physical education and sport (for apprentices)
Find out more about this qualification (RNCP40705, exact wording of the diploma, name of the certifier, registration date of the qualification) by clicking here.
BEP, CAP in the field or first general or equivalent professional experience.
1
Positioning prior to entry into training.
Interviews, remediation with the educational referent and/or company referent during training.
For beneficiaries with disabilities: possible adaptation of training and certification procedures, support from the TH referent.
In order to improve the quality of our service, you can send us your suggestions or complaints using the form available on our website.
Education Nationale certified teachers, Bac +3 trainers with significant experience in adult education, professional lecturers.
Tests at the end of training (One-off assessment)
.Interview by appointment.
Applications on Parcoursup.
Apprenticeship training: Training is available within a minimum of 48 hours, subject to validation of your application and the position in the company (diploma compliance), until the end of the 1st month in which the action begins.


Jobs accessible after training
management assistant - administrative management agent - employee, secretary or administrative agent
and possibly after specialisation in the company
secretary/legal assistant - secretary-medical assistant - rental management assistant - logistics transport administrative agent - co-ownership management employee - secretary/human resources assistant - town hall secretary - secretary/accounting assistant.
Possible further studies in tertiary BTS:
- BTS Gestion de la Petite et Moyenne Entreprise
- BTS Comptabilité et Gestion des Organisations
- BTS Management Commercial Opérationnel
- BTS Support à l'Action Managériale
- BTS Négociation et digitalisation de la relation "Clients"
- BTS Technico-Commercial
Access for people with disabilities
Accessible to people with disabilities1st training session, we have no Quality indicators.
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GRETA-CFA Alpes Provence
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