PROFESSIONAL ENGLISH - secretarial work, service professions

Consolidate purely linguistic skills: oral comprehension, fluency of expression, pronunciation, intonation

Acquire automatic language skills quickly

Reinforce common professional vocabulary (lexicon adapted to secretarial sectors, tertiary professions)

Acquire techniques for expressing oneself both orally and in writing in everyday professional situations.

ORAL INTERACTIONS SPECIFIC TO THE FRAMEWORK OF A CUSTOMER-USER RELATIONSHIP

Intentions and expectations of an English-speaking interlocutor (formulations, level of language, intonations)

terminology specific to the fields of secretarial work, accounting secretarial work, medico-social secretarial work (reception, customer reception, support, services rendered, information...)

Oral communication codes in formal and informal exchanges on the telephone and face-to-face... : greetings, welcome, presentation, taking leave in English

Idiomatic expressions, argumentation, negotiation, advice

PROFESSIONAL WRITING FOR SECRETARY JOBS, ACCOUNTING SECRETARY, MEDICO-SOCIAL SECRETARY

Professional documents to understand and write: planning, emails, figures, invoicing...

Codes and expressions relating to customer-user exchanges

JOB SEARCH TECHNIQUES

• Certification of prior learning

• All audiences

Level A1 required, A2 preferred (Common European Framework of Reference for Languages)

12 people

• Fully classroom-based training

• Group lessons

• Unmarked room with video projector

Positioning upstream of entry to the training course.

Taking account of beneficiary satisfaction during and at the end of the training course.

Interviews, remediation with the educational referent and/or company referent during the training course.

For beneficiaries with disabilities: possible adaptation of training and certification methods, support by the GRETA-CFA TH referent.

Trainers experienced in individualised learning.

Examiners accredited for DCL and TOEIC.

Teachers certified by the French Education Nationale, Bac +3 trainers with significant experience in adult training, professional speakers.

Professional project

Contact us to register for a meeting.

Posting in the secretarial, accounting secretarial, medico-social secretarial sectors

Access for people with disabilities