PROFESSIONAL ENGLISH - hotels, restaurants, tourism

Consolidate purely linguistic skills: oral comprehension, fluency of expression, pronunciation, intonation

Acquire automatic language skills quickly

Reinforce common professional vocabulary (lexicon adapted to the hotel, restaurant and tourism sectors)

Acquire techniques for expressing oneself both orally and in writing in everyday professional situations.

ORAL INTERACTIONS SPECIFIC TO HOTEL RESTAURANT TOURISM PROFESSIONS

Intentions and expectations of an English-speaking interlocutor (formulations, language level, intonations)

Terminology related to reception, customer welcome, support, services rendered, information...

Oral communication codes in formal and informal exchanges on the telephone and face-to-face... : greetings, welcome, presentation, taking leave in English

Idiomatic expressions, argumentation, sales, negotiations

PROFESSIONAL WRITING FOR HOTEL RESTAURANT TOURISM PROFESSIONS

Professional documents to be understood and written: planning, emails, figures, plans, menus...

Codes and expressions relating to commercial exchanges

• Certification of prior learning

• All audiences

Level A1 required, A2 preferred (Common European Framework of Reference for Languages)

12 people

• Fully classroom-based training

• Distance learning
• Personalised course
• Group lessons

• Room equipped with networked computer workstations
• Unmarked room with video projector

Positioning upstream of entry to training.

Interviews, remediation with the educational referent and/or the company referent during training.

Taking into account the satisfaction of beneficiaries during and at the end of training.

For beneficiaries with disabilities: possible adaptation of training and certification methods, support by the GRETA-CFA TH referent.

Possibility of post-training support.

Education Nationale certified teachers, Bac +3 trainers with significant experience in adult training, professional speakers.

Examiners accredited DCL and TOEIC.

Trainers experienced in individualised learning.

Interview with a professional jury

Positioning test by appointment.

Interview by appointment.

Present yourself with the liaison form from the prescriber (Mission locale, Pôle emploi...).

Contact us to register for a meeting.

Posting in the hotel, restaurant and tourism sectors

Access for people with disabilities

The establishment meets disabled access requirements (access ramps, lift)

Catering

A school restaurant and snack bar are available on the premises

Transport

In the town centre, close to the bus station and SNCF train station, as well as bus routes (Boulevard de Strasbourg, Place de la Liberté)