Consolidate purely linguistic skills: oral comprehension, fluency of expression, pronunciation, intonation
Acquire automatic language skills quickly
Reinforce common professional vocabulary (lexicon adapted to the hotel, restaurant and tourism sectors)
Acquire techniques for expressing oneself both orally and in writing in everyday professional situations.
ORAL INTERACTIONS SPECIFIC TO HOTEL RESTAURANT TOURISM PROFESSIONS
Intentions and expectations of an English-speaking interlocutor (formulations, language level, intonations)
Terminology related to reception, customer welcome, support, services rendered, information...
Oral communication codes in formal and informal exchanges on the telephone and face-to-face... : greetings, welcome, presentation, taking leave in English
Idiomatic expressions, argumentation, sales, negotiations
PROFESSIONAL WRITING FOR HOTEL RESTAURANT TOURISM PROFESSIONS
Professional documents to be understood and written: planning, emails, figures, plans, menus...
Codes and expressions relating to commercial exchanges
Level A1 required, A2 preferred (Common European Framework of Reference for Languages)
.12 people
Positioning upstream of training entry.
Interviews, remediation with the educational referent and/or company referent during training.
Taking account of beneficiary satisfaction during and at the end of training.
Possibility of post-training support.
For beneficiaries with disabilities: possible adaptation of training and certification methods, support by the TH referent.
In order to improve the quality of our service, you can send us your suggestions or complaints using the form available on our website.
Education Nationale certified teachers, Bac +3 trainers with significant experience in adult training, professional speakers.
Examiners accredited DCL and TOEIC.
Expert assessors in the observation and analysis of results (mastery of skills).
Trainers experienced in the individualisation of learning.
In-course evaluations (ICE)
.Present yourself with the liaison form from the prescriber (Mission locale, Pôle emploi...).
Interview by appointment.
Training is available between 15 and 45 days before the start of the course, depending on the funding body. Please contact us.

Posting in the hotel, restaurant and tourism sectors
Access for people with disabilities
Accessible to people with disabilitiesGRETA-CFA Provence
GRETA-CFA Provence
FORPRO-PACA
Réseau Formation Professionnelle
de l'Éducation nationale
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