At the end of their training course, learners will be able to:
Analyse a problematic situation by identifying the root causes (and not just the symptoms).
Generate creative and varied solutions to a difficulty.
Evaluate options and choose a solution using objective decision-making criteria.
Plan the implementation of the decision and define monitoring indicators
.
The training consists of several modules:
1: Diagnosis and Analysis
Launch: The cognitive biases that parasitise our judgement.
Thematic : The QQOQCP method to define the problem unambiguously.
Activity : Differentiating "Problem", "Symptom" and "Cause".
2: Methodologies and Tools
Module 1: Searching for causes with the Ishikawa diagram (fishbone).
Module 2: Creativity techniques (Brainstorming, SCAMPER) to multiply solutions.
Module 3: Decision support tools: the weighting matrix and the benefit/risk ratio.
Module 4: The Eisenhower matrix: deciding according to urgency and importance.
3: From Decision to Action
Practical application: "The Solutions Lab" - Solving a complex problem in sub-groups.
Debriefing: How to take responsibility for your decision and communicate it to your team or hierarchy.
Assessment: Final quiz on the problem-solving approach
.
Certification of prior learning
Maximum total duration of 7 hours
The duration of the course is indicative and will be determined according to your profile.
All audiences
None
8 people
Teaching method
Mixed training
Teaching methods
Services provided face-to-face and/or remotely
Equipment
Room equipped with networked computer workstations
Monitoring and individualisation
Beneficiary satisfaction is taken into account during and at the end of the training course.
For beneficiaries with disabilities: possible adaptation of training and certification procedures, support by the TH referent.
In order to improve the quality of our service, you can send us your suggestions or complaints using the form available on our website.
Education Nationale certified teachers, Bac +3 trainers with significant experience in adult training, professional speakers.
Occupational psychologist consultants.
Assessments during the course using quizzes.
Final certificate of prior learning.
Total price including VAT : 770.00 € Hourly rate : 110.00
Hourly rate (incl. VAT): €110.00
This price is indicative and non-contractual. Depending on your status, this course may be fully financed. Contact us.
Training is available between 15 and 45 days before the start of the course, depending on the funding body. Please contact us.
Weekly start-up
Weekly start-up
Cette formation peut être financée par différents partenaires : Etat, collectivités territoriales, entreprises, OPCO,... (sous conditions). Nous vous remettrons un devis personnalisé et vous aiderons à constituer votre dossier de demande de financement.
Cette formation peut être financée par différents partenaires : Etat, collectivités territoriales, entreprises, OPCO,... (sous conditions). Nous vous remettrons un devis personnalisé et vous aiderons à constituer votre dossier de demande de financement.
Professional application: greater serenity, operational efficiency, culture of improvement
Prospective career paths: Project Management or Strategic Management.
Access for people with disabilities
Accessible to people with disabilities .
Transport
Tramway lines 2 and 3: République-Dames station Or Metro line 2: Joliette station
Structured approach : Moving from intuition to a rigorous method so as to no longer suffer the unexpected.
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