Self-assertion

At the end of the training course, the learner will be able to:

• Develop an assertive posture in their professional relationships.
• Identify and adopt constructive behaviours (assertive vs passive, aggressive, manipulative).
• Posing a framework, expressing your opinion, saying no and formulating an assertive message.
• Managingconflicts, objections and criticism constructively.
• Strengthening your self-esteem and developing an action plan for improvement.

The training consists of several modules:

• Identifying passive, aggressive, manipulative and assertive behaviour.
• Practising assertiveness: message I, DESC, reformulation, active listening.

• Certification of prior learning

• All audiences

None

8 people

• Mixed training

• Services provided face-to-face and/or remotely

• Room equipped with networked computer workstations

Beneficiary satisfaction is taken into account during and at the end of the training course.

For beneficiaries with disabilities: possible adaptation of training and certification procedures, support by the TH referent.

In order to improve the quality of our service, you can send us your suggestions or complaints using the form available on our website.

Education Nationale certified teachers, Bac +3 trainers with significant experience in adult training, professional speakers.

Occupational psychologist consultants.

Assessments during the course using quizzes.

Final certificate of prior learning.

• Access to online resources to continue practising the techniques learned.
• Option to take part in follow-up sessions to reinforce the skills acquired
• Continue with training in more targeted areas: Time and priority management, Conflict management, Occupational risk prevention...

Access for people with disabilities

Transport

Tramway lines 2 and 3: République-Dames station
Or Metro line 2: Joliette station

• Interactive and participative approach with group and individual activities.
• Use of a variety of media: videos, slide shows, practical exercises, case studies, digital games and quizzes
• Access to online resources and digital tools for better understanding and application of concepts

1st training session, we have no Quality indicators.