Employé étage hôtellerie et hôtellerie de plein air (TP) vocational qualification

The aim of this certification course is to qualify jobseekers as hotel and open-air hotel room staff. The hotel and open-air hotel room attendant is responsible for the upkeep of rooms, sanitary facilities and traffic areas in the accommodation department, complying with hygiene rules, safety principles and economy of effort. He/she takes instructions from his/her hierarchy concerning the day's objectives, specific tasks and remarks relating to the organisation of work. Supplies the room and bathroom with toiletries, towels and consumables. He/she checks that the equipment is working properly and reports any malfunctions or incidents to the hierarchy.

Integration period : Welcome, presentation of training objectives, discovery of the professional environment, awareness of sustainable development, adaptation of the course - 7 hours

Block no. 1 - 246 hours

-Cleaning the rooms and helping to improve customer service

-Cleaning the rooms and circulation areas

-Supplying and arranging the storage offices and the service trolley

-Contributing to the implementation and monitoring of the accommodation service

English - Maintain rooms and contribute to improving customer service

Block no. 2 - 141 hours

Maintain areas dedicated to customers and staff

- Maintain public areas and service rooms

-. Contribute to the running of the linen room and laundry room

English - Maintain areas dedicated to customers and staff

Certification as a one-off test - 35 hours

Assessment, regulation, evaluation of the scheme - 21 hours

• Professional qualification from the Ministry of Labour Level 3

Find out more about this qualification (RNCP38547, exact wording of the diploma, name of the certifier, registration date of the qualification) by clicking here.

• All audiences

Literacy and numeracy skills

10 people

• Fully classroom-based training

The training takes place in person at the centre, which provides the ideal setting for building group dynamics, encouraging interactive discussions between trainees and making use of professional equipment.

• Equipped technical platforms
• Room equipped with networked computer workstations
• Unmarked room with video projector

Education Nationale certified teachers, Bac +3 trainers with significant experience in adult training, professional speakers.

Trainers experienced in individualising learning.

Present yourself with the liaison form from the prescriber (Mission locale, Pôle emploi...).

Interview by appointment.

Positioning test by appointment.

Training can be accessed between 15 and 45 days before the start of the course, depending on the funding bodies. Please contact us.

For continuing education, depending on profile and positioning, the access time is a maximum of 14 days after the start of the action (special cases contact us).

• to 31 aug 2026 09h00
         Antenne de la Garde - 305 avenue jacques DUCLOS 83130 LA GARDE
• to 08 sep 2026 09h00
         Antenne de la Garde - 305 avenue jacques DUCLOS 83130 LA GARDE

Contact us to register for a meeting.

To work in companies in the hospitality sectors.

Access for people with disabilities

For the work experience modules, trainees work in a teaching hotel / teaching room or hotel accommodation establishment under agreement with the training centre, with customer rooms equipped with technical equipment and resources, in line with the productions specified in the programme and the certification reference framework.

For the theory modules a room equipped with sufficient tables and chairs with flipchart, TV screen or video projector, sufficient computer equipment with office software and internet access.

Success rate: 100%

Satisfaction rate: 100%

Employment rate in the target profession: 85%