Vocational training certificate (Titre à finalité professionnelle) Cleaning team leader

At the end of their training, the "cleaning team leader" professional will be able to:

- work effectively under the responsibility of a site manager or sector manager.

- take part in carrying out manual or mechanised maintenance services and act as a first level interface with the customer.

- recruit, mobilise, coordinate, help train and manage a team of cleaners or conventional cleanroom machinists (of which he/she may replace one member).

BC 01:managing relations with users/clients to ensure the smooth running of the site

Check the condition of one’s own and one’s team’s workwear and equipment

Introduce oneself and engage in dialogue with all contacts, both internal and external, ensuring the quality and effectiveness of the exchange.

Inform users of the nature of the work to be carried out and explain the process and any constraints involved in the operations.

Record any requests or complaints from users in order to deal with them within the team or to pass them on to management.

BC 02: technical preparation of the clean-up site

Check the availability and conditions of use (safety) of the products, materials and equipment required for the site.

Estimate, prepare, allocate and arrange the materials and quantities of products and consumables at each workstation

Complete and obtain signatures on consumables usage forms for invoicing purposes

Follow service and safety protocols and instructions

Use materials and products in accordance with the information on the technical data sheets (safety, storage, handling)

Measure out and use chemical products in accordance with safety protocols

BC 03: carrying out professional routine cleaning techniques

Use dust-removal equipment

Wash and disinfect a toilet block and its fittings

Carry out routine office cleaning

Carry out manual floor cleaning

Remove stains from textile coverings

Carry out machine washing

Wear the appropriate PPE, adopt and ensure others adopt the correct movements and postures, and prevent workplace accidents

Collect, sort and store non-hazardous industrial waste (DIB)

Monitor quality and results

Follow routine equipment maintenance instructions and explain and carry out first-level maintenance on

machinery

Complete monitoring records for the operations carried out

BC 04: team leadership

Provide team members with the information they need to carry out the site work effectively

Ensure health, safety and environmental guidelines are followed

Chair a team meeting

Welcome and integrate staff

Explain and train staff on the use of products, equipment and materials used on site

• Certification issued by the CPNE for cleaning companies and associated services Level 3

Further information on this qualification (RNCP42151, exact title of the qualification, name of the awarding body, date of registration of the certification) by clicking here.

• All audiences

Good (reliable) oral and written communication skills in well-defined professional situations.

Clear presentation of the job and good motivation to do it.

A taste for exchange and mediation.

12 people

• Fully classroom-based training

• Group lessons

• Resource centre
• Equipped technical platforms
• Room equipped with networked computer workstations
• Unmarked room with video projector

Positioning prior to entry into training.

Interviews, remediation with the educational referent and/or company referent during training.

Taking into account beneficiary satisfaction during and at the end of training.

For beneficiaries with disabilities: possible adaptation of training and certification methods, support by the TH referent.

In order to improve the quality of our service, you can send us your suggestions or complaints using the form available on our website.

Education Nationale certified teachers, Bac +3 trainers with significant experience in adult training, professional speakers.

Trainers experienced in individualising learning.

This course consists of certified skill modules, which can be undertaken and validated separately.

Formative assessments are organised throughout the course to evaluate the candidate’s progress and their mastery of professional skills.

The assessments take place at the end of the course (final assessment) based on a professional portfolio and an interview with a panel of industry professionals.

Positioning test by appointment.

Interview by appointment.

Training can be accessed between 15 and 45 days before the start of the course, depending on the funding bodies. Please contact us.

For continuing education, depending on profile and positioning, the access time is a maximum of 14 days after the start of the action (special cases contact us).

Insertion into employment as a "Cleaning Team Leader" in cleaning companies, but also in public and semi-public companies or establishments that have brought cleaning activities in-house (hospitals, for example), or within local authorities, social landlords.

Access for people with disabilities

Transport

1st training session, we have no Quality indicators.