At the end of their training, trained professionals will be able to:
- master several techniques to choose the options and methods of intervention according to the task entrusted to them.
- intervene effectively and discreetly while respecting sustainable development and safety constraints.
- clean and maintain their equipment
- interact positively with customers and users on sites where the latter are active.
BC 01: Managing relations with users to ensure the smooth running of the clean-up works
Effectiveness and quality of communication with users to discuss the nature of the work to be carried out.
Identifying any disruption caused by the works so that users can be informed
Collecting any requests or complaints from customers for direct handling and/or forwarding to management
BC 02 :Technical preparation of the cleaning project
Selection of equipment and products based on the surface type, the location and its use, and the degree of soiling.
Checking that safety devices are in working order and ensuring compliance with access conditions (opening, closing, alarms)
Availability and set-up of the products, materials and equipment required for the work
Efficient preparation of the trolley, tools, materials and consumables
Demarcation of the work area and protection of property and premises.
Application of service protocols and instructions (uniform, hygiene, safety)
Compliance with the conditions of use for materials and products (storage and handling)
Measuring out chemicals whilst applying safety rules
Rinsing packaging before disposal
BC 03 :carrying out professional cleaning techniques
Use of dust-removal equipment: wet mopping, dry mopping, vacuuming, whilst proactively applying environmentally friendly practices and good ergonomics
Washing and disinfecting a toilet block and its fittings
Dust removal and cleaning of horizontal and vertical surfaces, furniture and furnishings
Manual floor maintenance
Routine office maintenance
Stain removal from textile coverings (with a preliminary test)
Polishing
Spray method
Mechanised cleaning using appropriate equipment
Appropriate movements and postures for carrying and handling PPE
Collection and sorting of non-hazardous industrial waste
Compliance with waste management procedures
Self-assessment of work and visual assessment of quality
Managing and respecting the presence of the customer/user
Tidying up
Routine equipment maintenance instructions: necessary adjustments and calibrations to operational equipment
Cleaning of equipment and first-level maintenance procedures.
Records of operations carried out
Find out more about this qualification (RNCP39356, exact wording of the diploma, name of the certifier, registration date of the qualification) by clicking here.
Good oral and written communication skills in a simple, controlled communication context.
Faithful representation of the job and good motivation to do it.
12 people
Positioning prior to entry into training.
Interviews, remediation with the educational referent and/or company referent during training.
Taking into account beneficiary satisfaction during and at the end of training.
For beneficiaries with disabilities: possible adaptation of training and certification methods, support by the TH referent.
In order to improve the quality of our service, you can send us your suggestions or complaints using the form available on our website.
Education Nationale certified teachers, Bac +3 trainers with significant experience in adult education, professional lecturers.
This course consists of certified skill modules, which can be undertaken and assessed separately.
Formative assessments are organised throughout the course to evaluate the candidate’s progress and their mastery of professional skills.
Examinations take place at the end of the course (final assessment) based on a professional portfolio and an interview with a panel of industry experts.
Positioning test by appointment.
Interview by appointment.
Training can be accessed between 15 and 45 days before the start of the course, depending on the funding bodies. Please contact us.
For continuing education, depending on profile and positioning, the access time is a maximum of 14 days after the start of the action (special cases contact us).
Integration into employment in cleaning and maintenance companies in positions as cleaning machinist, maintenance agent, surface technician.
Access for people with disabilities
Accessible to people with disabilitiesTransport
Métro line 1 : Malpasse station
Bus n°38, Lavéran-Diderot stop
1st training session, we have no Quality indicators.
GRETA-CFA Marseille Méditerranée
GRETA-CFA Marseille Méditerranée
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