Managing email and planning with OUTLOOK - TOSA Certification

Achieve a Basic (TOSA from 351 to 550 points ), Operational (TOSA from 551 to 725 points), Advanced (TOSA from 726 to 875 points), or Expert (TOSA from 876 to 1000 points) to manage in an organised and efficient way the reception and sending of electronic messages and, in a collaborative dynamic, the organisation of professional events, the sharing of diaries, contacts, information and notes.

Domain 1: Environment / Configuration

• Basic: Customise the interface (ribbon, navigation), add accounts and manage basic options. Manually archive emails to free up space.
• Operational: Adapt displays to optimise organisation. Configure security options and automate archiving.
• Advanced: Manage multiple accounts, optimise performance and use Outlook add-ins.
• Expert: Develop custom solutions with scripts, optimise security and data integration.

• Basic: Send emails with simple formatting and attachments. Organise the inbox with basic folders.
• Operational: Manage signatures, automatic replies and apply rules to automate email sorting.
• Advanced: Design advanced email templates, manage categories and use advanced filters.
• Expert: Automate interactions with scripts and optimise content management to improve email organisation.

• Basic: Create and manage simple appointments, send invitations and organise basic tasks.
• Operational: Schedule meetings by managing responses and customise recurring events.
• Advanced: Use advanced features such as categorisation and cross-application synchronisation.
• Expert: Integrate tasks and meetings with other project management tools and automate workflows.

• Basic: Add and organise contacts into groups. Create simple notes.
• Operational: Share contacts, organise notes and synchronise information.
• Advanced: Integrate contacts with CRM systems and exploit advanced notes.
• Expert: Customise contact management and optimise interconnection with other professional tools.

• TOSA certification

More information about this certification (RS6958, exact wording of the diploma, name of the certifier, certification registration date) by clicking here.

• All audiences

Possess an "initial" level in the use of OUTLOOK to claim certification , be at ease in the office environment and more broadly have basic written and oral communication.

10 people

• Fully classroom-based training

The training takes place in person at the centre, which provides the ideal setting for building group dynamics, encouraging interactive discussions between trainees and making use of professional equipment.

• Equipped technical platforms

Consultations and remedial support with the educational advisor and/or the business liaison officer during the training course.

Feedback on participants’ satisfaction during and at the end of the training course.

Option for post-training support.

Education Nationale certified teachers, Bac +3 trainers with significant experience in adult education, professional lecturers.

Apply the techniques taught in training to their professional assignments.

Access for people with disabilities

Transport

Bus stop nearby in Briançon's southern shopping area

- Modular and adaptive tests for better positioning.

- A combined consideration of starting level and "job" objectives.

- Free additional activities offered remotely.

- Regular and accurate progress statements.

- Certification adding to the employability of trainees at the end of the course.

- The possibility of taking the decision to follow this training yourself, thanks to the Personal Training Account.

1st training session, we have no Quality indicators.