Community Manager

At the end of their training, the trained professional will put their skills to work for a company or agency with the aim of anchoring and developing commercial activity qualitatively and quantitatively.

He will then be able to:

- Understand the opportunities offered by social networks

- Develop his presence on social networks

- Define a strategy to build and develop his community

- Animate his community

-. Building member loyalty and improving cohesion

- Producing content with high added value and that creates engagement

- Developing high-impact social campaigns

- Exploiting and animating social media based on B to B objectives

The fundamentals of SMO (Social Media optimisation):

- The fundamentals of Community Management

- Social media marketing strategy: engagement on different social networks and performance measurement

- Customer Advocacy: exploiting online customer reviews to convert them into marketing assets

- Social media in B to B: exploration, opportunities, use.

Writing and producing content for the web:

- Writing for web social networks: characteristics, syntax, impact

Optimising the various SMO levers:

- Developing your brand on LinkedIn

- Brand strategy and business on Facebook

- Running a Twitter account

- Opportunities offered by Snapchat, developing brand presence

- Gaining impact with Instagram, managing performance

- Renewing customer relations through Messaging and chatbots

- Broadcast strategies and conditions in Video marketing

- Broadcasting YouTube : strategy, budget , performance

Analysis of web marketing data and performance:

- Google Analytics: analysing a web audience and building reports and monitoring activity

- Google Analytics certification

Company-based training

• Google Certification
• Attestation of prior learning

• All audiences

Good reading and writing skills, an interest in analysing communication situations and the issues involved, an interest in communicating via social networks, a taste for exchanging ideas and customer relations.

12 people

• Fully classroom-based training

• Personalised course
• Group lessons

• Room equipped with networked computer workstations

Positioning upstream of entry to training.

Interviews, remediation with the educational referent and/or company referent during training.

Taking into account the satisfaction of beneficiaries during and at the end of training.

Possibility of post-training support.

For beneficiaries with disabilities: possible adaptation of training and certification methods, support by the GRETA-CFA TH referent.

Education Nationale certified teachers, Bac +3 trainers with significant experience in adult training, professional speakers.

Trainers experienced in individualising learning.

In-course assessment (CCF)

Possibility of validating one or more skill blocks

Positioning test and interview by appointment.

Present yourself with the liaison form from the prescriber (Mission locale, Pôle emploi...).

Integration into employment as a community manager in a company or agency

-

Access for people with disabilities

Transport

Quality of trainers

Training techniques based on action and taking responsibility

Google Analytics certification

• Number of learners * : 25
• Satisfaction rate * : 83%
  
Exam pass rate * : NOT CONCERNED


• Integration rate at end of course *: 47%
  
  
• Continuation rate *: 9%
  
  
Break-up rate *: 0%

Drop-out rate * : 0%

* Reference period 01/09/2022 to 30/07/2023, calculated on the number of responses obtained

• Added value:
  

  GRETA CFA Vaucluse | Avignon | Facebook
  

  GRETA-CFA Vaucluse (@gretacfa.vaucluse) - Instagram photos and videos

  GRETA-CFA Vaucluse | LinkedIn

  GRETA-CFA VAUCLUSE - YouTube