Acquire skills relating to complex diagnostic, preventive and corrective maintenance activities on vehicles equipped with internal combustion, hybrid and electric powertrains:
- complex preventive and corrective maintenance of vehicles;
- complex diagnosis of mechanical systems, powertrains and electronically managed, multiplexed systems and powertrain components on electric and hybrid vehicles;
- customer reception and follow-up;
- organisation of the after-sales workshop;
- marketing of services and products.
with ongoing consideration of the following imperatives:
- occupational health/safety imperative: this involves safeguarding people's health and ensuring the prevention of occupational hazards;
- environmental imperative: this involves applying current environmental standards;
- quality imperative: this involves contributing to the constant improvement of customer satisfaction by applying internal company procedures.
Vocational teaching modules:
BC01 - Carry out the diagnosis of vehicle systems
- Identify the malfunction
- Rank the hypotheses
- Apply a test and measurement protocol
- Propose corrective solutions adapted to economic, environmental and regulatory constraints
BC02 - Handle customer relations and the marketing of vehicle after-sales products and services
- Apply the principles of after-sales customer relations
- Market after-sales products and services
BC03 - Organise vehicle maintenance activities
- Planning and monitoring operations
- Monitoring after-sales performance indicators
- Contributing to the professional development of the team
BC04 - Carrying out corrective maintenance on vehicles
- Preparing a corrective operation
- Bringing systems back into compliance
General teaching modules: French-communication; Mathematics; Physics and chemistry; English
Find out more about this qualification (RNCP41864, exact wording of the diploma, name of the certifier, registration date of the qualification) by clicking here.
Technological baccalaureate (STI) or general scientific or vocational baccalaureate (MVA) or level IV and 3 years' professional experience.
12 people
Positioning upstream of training entry.
Interviews, remediation with the educational referent and/or company referent during training.
Taking account of beneficiary satisfaction during and at the end of training.
Possibility of post-training support.
For beneficiaries with disabilities: possible adaptation of training and certification methods, support by the TH referent.
In order to improve the quality of our service, you can send us your suggestions or complaints using the form available on our website.
Education Nationale certified teachers, Bac +3 trainers with significant experience in adult education, professional lecturers.
Coursework assessment (CCF)
Application file to be requested from: asmaa.cherkaoui@ac-aix-marseille.fr
or via parcoursup.
Positioning test and interview by appointment to validate registration.
Training is available between 15 and 45 days before the start of the course, depending on the funder. Please contact us.
Apprenticeship training: Training is available within a minimum of 48 hours, subject to validation of your application and the position in the company (diploma compliance), until the end of the 1st month of the course.
Pre-register with our secretariat by email at elsa.gazelle@ac-aix-marseille.fr
Provide school reports for your last 2 years.

The holder of this diploma can then work in dealerships that sell new or used vehicles, motorbike garages and fast repairer-accessorists.
Access to the following professions:
- diagnostic technician;
- after-sales customer advisor;
- workshop team leader;
- workshop manager.
Continue your studies with a professional degree.
Access for people with disabilities
Accessible to people with disabilitiesTransport
Bus Line 38 : Stop Lycée La Floride - 1min
Tram and metro : Station Gèze
With the first training session underway, we do not have any Quality indicators.
Our indicators can be consulted on the website : cliquez ici
GRETA-CFA Marseille Méditerranée
GRETA-CFA Marseille Méditerranée
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