BTS Vehicle Maintenance - Option A Passenger cars

Acquire the skills to:

• Perform a complex diagnosis
• Perform complex maintenance and repair operations
• Organise maintenance and repair activities
• Manage customer relations

In a cross-disciplinary manner, the holder of the "Vehicle Maintenance" advanced technician's certificate mobilises:

• technical skills in different aspects of maintenance;
• organisational and management skills;
• information technology skills for communication purposes and the use of specialised software;
• internal (teamwork) and external (customer relations, technical assistance platform) communication skills;
• commercial skills.

The course is organised into several skill modules, enabling step-by-step progression. It alternates between theoretical input, practical exercises and assessment sessions to promote hands-on, progressive learning.

BC01 - Systems analysis and performance monitoring

• Describe how a system works
• Identify a system’s input and output variables
• Characterise a system’s performance

BC02 - Managing a service call – Customer relations

• Propose cost-effective solutions
• Apply appropriate preventative measures
• Provide technical support to staff
• Apply customer service procedures (including in English)

BC03 - Vehicle service call

• List of skills Confirm the fault
• Formulate hypotheses based on the symptoms
• Identify the faulty components
• Organise the service
• Restore compliance, adjust, configure
• Verify the quality of the repair

BC04 - Company knowledge

• Manage the equipment required for repairs
• Plan and manage repairs
• Liaise with internal and external professionals

BC05 - Measurements and analysis

• Carry out measurements and tests
• Collect technical data

General education modules: French and communication; Mathematics; Physics and chemistry; English

Throughout the course, learners receive personalised support with regular monitoring by the teaching team and progress reviews to tailor learning to each individual’s needs.

A work placement also enables students to develop professional skills in a real-world setting.

Skills are assessed progressively through role-plays, practical exercises, professional projects and assessments carried out throughout the course.

Our teaching methodology prioritises a practical, work-focused approach: case studies, role-plays, practical scenarios and collaborative activities enable learning in conditions that closely resemble the real working world.

• Diploma from the Ministry of Higher Education and Research Level 5

Find out more about this qualification (RNCP38367, exact wording of the diploma, name of the certifier, registration date of the qualification) by clicking here.

• All audiences

Bac technologique (STI) ou général scientifique ou professionnel (MVA) ou niveau IV et 3 ans d'expérience professionnelle

10 people

• Fully classroom-based training

• Personalised course
• Group lessons

• Equipped technical platforms

Positioning upstream of entry to the training course.

Interviews, remediation with the educational referent and/or company referent during the course.

Taking account of beneficiary satisfaction during and at the end of the training course.

For beneficiaries with disabilities: possible adaptation of training and certification arrangements, support by the GRETA-CFA TH referent.

EN-certified teachers, Bac +3 trainers with significant experience in adult education, professional lecturers

Assessments are organised throughout the course and at the end of the programme, in accordance with the qualification framework. Assessment tests may take the form of in-course assessments (CCF) and/or final examinations.

Support with exam preparation is provided throughout the course to help candidates succeed.

This qualification is awarded following validation by the academic examination board.

If a candidate fails the qualification, they retain credit for the modules they have passed and may retake the remaining examinations at a later date. The modules passed remain valid for 5 years

Application pack to be collected from the GRETA-CFA branch at the Lycée Jean Perrin.

The GRETA-CFA supports work-linked training applicants to turn their plans into reality and promote their employability.

Positioning test and interview by appointment.

Applications on Parcoursup.

The holder of this diploma can then work as : Diagnostic and maintenance technician, after-sales receptionist, technical advisor, workshop team leader, "hot line" technical advisor for a manufacturer or equipment supplier, workshop manager.

Continuing your studies with a professional bachelor's degree

Access for people with disabilities

Transport

Métro line 2 : Ste Marguerite Dromel
Bus N° 17 : Lycée Jean Perrin
On foot 1 min

Success rate: 80%

Job entry rate: 85%