PROFESSIONAL ENGLISH - hotels, restaurants, tourism

Consolidate purely linguistic skills: oral comprehension, fluency of expression, pronunciation, intonation

Acquire automatic language skills quickly

Reinforce common professional vocabulary (lexicon adapted to the hotel, restaurant and tourism sectors)

Acquire techniques for expressing oneself both orally and in writing in everyday professional situations.

ORAL INTERACTIONS SPECIFIC TO HOTEL RESTAURANT TOURISM PROFESSIONS

Intentions and expectations of an English-speaking interlocutor (formulations, language level, intonations)

Terminology related to reception, customer welcome, support, services rendered, information...

Oral communication codes in formal and informal exchanges on the telephone and face-to-face... : greetings, welcome, presentation, taking leave in English

Idiomatic expressions, argumentation, sales, negotiations

PROFESSIONAL WRITING FOR HOTEL RESTAURANT TOURISM PROFESSIONS

Professional documents to be understood and written: planning, emails, figures, plans, menus...

Codes and expressions relating to commercial exchanges

• Certification of prior learning

• All audiences

Level A1 required, A2 preferred (Common European Framework of Reference for Languages)

10 people

• Fully distance learning

• Personalised course
• Group lessons

• Unmarked room with video projector

Positioning upstream of training entry.

Interviews, remediation with the educational referent and/or company referent during training.

Taking account of beneficiary satisfaction during and at the end of training.

Possibility of post-training support.

For beneficiaries with disabilities: possible adaptation of training and certification arrangements, support by the TH referent.

Teachers EN certified and validated by the GRETA-CFA des Alpes de Haute Provence, trainers with 3 years of higher education and significant experience in adult education and tourism, professional lecturers.

Tests at the end of training (One-off assessment)

Be referred by your employer, your OPCA or a Pôle emploi advisor.

Contact GRETA-CFA to have your language skills assessed free of charge.

Posting in the hotel, restaurant and tourism sectors

Access for people with disabilities